Field Nurse Case Manager - Lauderdale

Field Nurse Case Manager - Ft Lauderdale at Gallagher Bassett summary:

Field Nurse Case Manager provides medical management and case coordination for workers' compensation injured employees in the Ft. Lauderdale area, using telephonic and in-person contacts to facilitate evaluation, treatment, and return-to-work plans. Responsibilities include meeting with physicians and injured workers, coordinating ancillary services, communicating with employers and claims professionals, documenting case notes, and maintaining specified caseload and billable-hour targets. Requires an active RN or medical license, clinical experience, travel within a two-hour radius, and proficiency with evidence-based guidelines and case management documentation.

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Provides medical management to workers compensation injured employees, performing case management through telephonic and in-person contact with injured workers and medical providers. Coordinates with employers and claims professionals to manage medical care in order to return injured employee to work. This position will cover the Ft Lauderdale, FL area with a travel radius of up to 2 hours.

• Coordinating medical evaluation and treatment
• Meeting with physician and injured worker to collaborate on treatment plan and to discuss goals for return to work
• Keeping employer and referral source updated regarding medical treatment and work status
• Coordinating ancillary services, e.g. home health, durable medical equipment, and physical therapy. Communicates with employers to determine job requirements and to explore modified or alternate employment.
• Discusses and evaluates results of treatment plan with physician and injured worker using Evidence Based Guidelines to ensure effective outcome.
• Documents case management observations, assessment, and plan.
• Generates reports for referral source to communicate case status and recommendations.
• Generates ongoing correspondence to referral source, employer, medical providers, injured worker, and other participants involved in the injured worker's treatment plan.
• May participate in telephonic case conferences.
• Maintains a minimum caseload of 35 files, and 150 monthly billable hours, with minimum 95% quality compliance.

Required

• Nursing or medical degree from an accredited institution with an active Registered Nursing license or medical license within the state of practice or states in which case management is performed.
• 2-4 years of work experience.
• Responsible for completing required and applicable training, in order to maintain proficiency and licensing requirements.
• Able to travel to appointments within approximately a 2 hour radius.
• Intermediate to advanced computer skills;
  Microsoft Office, Outlook, etc.

Desired:

• Bachelor's degree preferred.
• Worker's Compensation experience is preferred.
• Certification in related field preferred.
• 1-3 years of clinical experience preferred.

Work Traits:

• Demonstrates adequate knowledge of managed care with emphasis on use of criteria, guidelines and national standards of practice.
• Advanced written and oral communication skills, along with organizational and leadership skills.
• Self-directed and proactively manage assigned…