Social Media Manager

About Us

MTN is looking for a creative and strategic Social Media Manager to join our marketing team. MTN is a world-class network operator that connects global operations with the speed, security, and trust required for success. Our multi-network architecture delivers resilient, fully managed connectivity for critical systems and remote teams across the maritime, energy, government, and enterprise sectors.

As a Social Media Manager, you’ll be the key driver of MTN’s day-to-day digital presence and strategic vision, reporting directly to the Director of Media and Corporate Communications. You will support the implementation of our social media strategy, create high-impact content, manage our online community, and analyze performance to inform long-term growth. This is an opportunity for a data-driven storyteller eager to build a career in a dynamic and highly technical industry.

• Design and Manage Strategy:
  Assist in shaping and implementing a B2B social media strategy to align with MTN’s broader business and marketing objectives.
• Audience & Trend Research:
  Conduct research on industry trends, audience preferences, and competitor activity to identify opportunities for growth and content innovation.
• Creative
  
  Collaboration:
  
  Work very closely with team designers, briefing them to develop high-quality visual assets that ensure on-brand creative output.
• Performance Leadership:
  Set specific, measurable objectives (KPIs) for campaigns and provide regular, data-driven reports on performance to key stakeholders, suggesting strategic adjustments to optimize results.
• Monthly Reporting:
  Lead the charge on monthly reporting, providing regular, data-driven reports on performance and suggesting strategic adjustments to optimize results.

• Content Calendar Ownership:
  Lead the development and management of the monthly content calendar, ensuring consistency in brand voice and messaging across all channels.
• Content Creation:
  Generate, edit, schedule, and publish engaging, platform-optimized content (text, images, video) across platforms, including Linked In, Meta (Instagram and Facebook), You Tube, Pinterest and X.
• Creative
  
  Collaboration:
  
  Work closely with the creative team to brief and review visual assets, ensuring high-quality, on-brand creative output.

• Community Cultivation:
  Actively monitor social channels, respond to comments and messages in real-time, and foster positive relationships with our B2B audience and followers.
• Reputation Management:
  Collaborate with PR, customer service, sales and other marketing team members to manage online reputation and ensure timely resolution of public inquiries.

• A bachelor’s degree in Marketing, Communications, or a related field.
• 3-5 years of experience in social media and/or digital media areas.
• A strong, data-driven understanding of major social media platforms, their algorithms, and best practices, particularly for B2B channels like Linked In.
• Exceptional copywriting skills and a keen eye for visual storytelling and detail.
• Demonstrated ability to develop content strategy and build content calendars.
• Familiarity with social media management and analytics tools (e.g., Google Analytics).
• Past experience in content creation, including photo and video editing skills (a plus).
• Experience in the connectivity and/or telecommunications industry (a plus).

• Opportunity to support and execute a strategy from day one in a supportive team environment.
• Gain hands-on, high-level experience in the rapidly expanding satellite and LEO broadband industry.
• Competitive salary and benefits package.
• Company perks and great work environment.

MTN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.