Senior Account Director

Overview

In short, our purpose at TEAM is to blow people’s minds and steal their hearts with incredible brand experiences. We want you to help us help our brands do amazing, unprecedented, wildly creative things, creating moments that people never forget and that people will want to share with others. To make all that great work happen takes a lot of coordination and organization behind the scenes.

Who We Are TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards.

Visit us online on our website, Facebook, Instagram, or Twitter.

THE TEAM DIFFERENCE People may forget your witty hashtag and your latest campaign tagline, but they will never forget how you made them feel. That’s because what a brand does is much more important that what is says. Actions speak louder than advertising and marketing. Experiences are what create real connections that lead to brand love and that’s what we do ’re a fun, collaborative, hard working group with a great office environment who takes care of our employees, to ensure that both in work and in life you experience something greater.

As a Senior Account Director, the employee will be expected to manage multiple tasks (across various clients in multiple categories), often simultaneously. Strength in communication across channels (mobile, voice and electronic) is a requirement as the individual will be expected to lead the management of coordinated efforts against delivering upon the client’s goals and managing the agency’s account growth expectations. A strong sense of accountability and “attention to detail” will be essential in enabling the individual to thrive in this environment – while being considered for advancement within the organization.

• Manage multiple pieces of business, including growth and organic, driving results for clients.
• Steward/shepherd growth opportunities and RFPs across all departments.
• Be the internal business leader for key agency account(s), acting as primary point of contact for clients/partners and brand steward/expert within the agency, and spearheading strategic initiatives to drive client business growth.
• Write or collaborate on creative/program briefs that inspire the team. Bring a creative and insightful approach to participating/assisting in strategic and creative brainstorming.
• Lead the management and execution of client experiential events, amplification efforts and complementary programming. A familiarity with “field marketing” programs is helpful; specifically - the logistics around communicating program goals, building and presenting playbooks, utilizing systems/scheduling tools/electronic assets, etc. to track and measure performance will provide a “leg up” on other applicants for this position.
• Be solution-oriented – helping to be forward thinking and anticipating any potential hurdles that may create a negative consumer/brand interaction. Candidates need to utilize a proactive approach to problem solving.
• Be highly skilled at interfacing directly with clients and present him/her-self in a professional, competent manner. The individual will need to be able to demonstrate the ability to quickly win the trust and respect of their client and peers.
• Perform a variety of administrative tasks including composing correspondence such as client memos, creating presentations, project timelines, and after-action/contact reports.
• Be solution orientated when confronted with managing ambiguity. An entrepreneurial approach will aid in winning the respect of the individual’s team and the supporting departments, while understanding the required balance of utilizing the agencies tools and following existing effective practices.
• Be capable of explaining & presenting the offerings and capabilities of the agency (following on-boarding and learning sessions). This will be essential when mining for incremental…