Human Services Administrator; HOSS Operations

Overview

The Broward County Board of County Commissioners is seeking qualified candidates for Human Services Administrator position in the Housing Options, Solutions, and Supports Division (HOSS-D).

Coordinates social/human services within a large geographic area of Broward County and manages multi-service regional human services facility/facilities. Works independently, under limited supervision, reporting major activities through periodic meetings.

Requires a Master s degree from an accredited college or university with major coursework in business, health or public administration, social sciences, human services, or closely related field. (One year of relevant experience may be substituted for each year of required education, depending upon area of assignment.) Requires four (4) years progressively responsible administrative experience in health care, human services, social services casework, or the provision of social services to children and families including two (2) years of supervisory and/or social service program administration experience.

None.

• Doctorate Degree in Social Work, Psychology, Law, Public or Business Administration, or closely related field
• Over three years of supervisory experience working in Homeless Continuum of Care Program.
• One year experience as user in Homeless Management Information System
• Bilingual English/Spanish or English/Haitian

Coordination of social or human services for homeless individuals and families who reside within Broward County and manages multi-service regional human services programs; provides supervision to subordinate staff; coordinates staff schedules and work assignments; completes staff s performance reviews and evaluations. Designs and implements systems to track and gather data for all required reports and program planning; prepares weekly, monthly and quarterly reports related to Performance Measures.

Consults, reviews, assesses and approves direct service interventions; reviews, transfers, encumbers and maintains section budget; reviews and approves Request for Disbursement packets. Develops and maintains collaborative relationships with profit, non-profit, and faith-based agencies, academic institutions, cities, and community groups to identify and implement services to address individual, family and community needs and concerns. Designs, implements and maintains a system to collect data to identify and analyze trends, for on-going program and service information for reports and planning, and to measure program outcomes, personnel performance and operational functions.

Assists in development of Division policies and operating procedures and special projects. Develops, implements and recommends strategies to carry out Division s goals and plans, and evaluates services/needs. Directs the operations of the section including oversight of all contracts, personnel, and relationships with internal and external groups involved in planning, delivery and monitoring of programs and services. Serves as staff liaison and provides administrative support to various boards and committees;

prepares highly complex materials about County services, the local system of care, and state and national policy. Develops plans to address community needs including launching new programs, and presents recommendations to the division, department, boards, committees and Commission; serves as the County s representative to high-level funder and stakeholder boards and councils and other groups to plan and evaluate systems of care.

Requires participation in Division s outreach activities which may occasionally require working after hours and/or on weekends. Supervision of staff, planning, directing, and establishing administrative policy. Budget implementation. May be required to work nights/weekends/holidays. Performs related work as assigned.

Physical Demands:
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Unavoidable Hazards:
None.

Competencies

• Business Insight:
  Applies knowledge of business and the marketplace to advance the organization s goals. Maintains ample, up-to-date business and industry knowledge in order to make sound decisions for the organization. Understands the policies and other external factors affecting the organization.
• Manages Complexity
• Decision Quality
• Balances Stakeholders
• Strategic Mindset
• Optimizes Work Processes
• Ensures Accountability
• Manages Conflict
• Interpersonal Savvy
• Communicates Effectively
• Organizational Savvy

County Core Values

• Collaborates:
  Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus:
  Building strong customer…