Retail Bank Market Director, South Florida

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* Provides overall leadership and management of a consumer function; develops strategies and detailed business plans.
* Works with key stakeholders to create and manage reliable and predictable processes that will improve end-to-end turnaround times and significantly increase client satisfaction.
* Aligns capabilities, capture synergies and resolve conflicts in setting standards
* Ensures harmonization of common standards across businesses
* Identifies opportunities to leverage capabilities across businesses
* Works in partnership with functional geographic leadership to establish and document the global standard Common Operating Model for lending processes
* Serves as the global subject matter expert for functionality, business and process related expertise
* Gathers and shares best practices from both internal/external sources for the development and deployment of lending workflow systems
* Communicates changes coordinating with the Global team, Regional Heads and other stakeholders
* Tracks progress and compliance, particularly through initial implementation phase
* Develops a timely, factual and transparent communication process between delivery units and relationship sales units - jointly with Risk and technology
* Works with regional management teams to develop organizational plans, budgets and financial controls to meet strategic plans and objectives and ensure communication of such to appropriate internal management
* Ensures organization strictly adheres to internal control policies
* Ensures that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
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* Qualifications:

*** 15+ years management experience in banking, with increasing levels of responsibility
* Direct experience in lending process management and workflow lending/credit systems
* Cross-border project or business management experience
* Highly focused, able to rapidly determine key priorities, clearly communicate the priorities and ensure resources are properly aligned
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* Education:

*** Bachelors degree, potentially Masters degree and managerial experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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- ** Job Family Group:
** Consumer Sales-----------------------------------------------------
- ** Job Family:
** Consumer Sales Management-----------------------------------------------------
- ** Time Type:
** Full time-----------------------------------------------------
- ** Primary

Location:

** Fort Lauderdale Florida United States-----------------------------------------------------
- ** Primary Location Full Time Salary Range:**$ - $In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

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- ** Most Relevant Skills
** Please see the requirements listed above.

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- ** Other Relevant Skills
** For complementary skills, please see above and/or contact the recruiter.

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- ** Anticipated Posting Close Date:
** Feb 10, 2026-----------------------------------------------------
- * Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
** If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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