Senior Healthcare Consultant

Overview

Healthcare’s helping hand. CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

• Responsible for developing and delivering strategic consulting, advisory services and insight with existing and future enterprise accounts. Lead discovery, project planning and delivery to major healthcare organizations, including health systems, payers, ACOs, technology providers and other industry partners.
• Responsible for establishing client relationships, developing statements of work with appropriate team staffing and resource planning. Responsible for developing relationships internally and externally with senior leaders, executives and industry experts – developing and driving client strategy resulting in an excellent customer experience and long-term alignment and growth.
• Serve as an informal leader and eventually a direct leader responsible for multiple consulting teams within CHG. Serve as a department liaison for both internal and external clients, develop and drive strategy, and ultimately deliver financial and service effectiveness results. Maintain excellent customer service through alignment of core values for both internal and external clients.
• Establish and grow advisory services across CHG.
• Lead and professionally develop consultants and delivery team members. Lead client-side engagements relating to strategic workforce management initiatives.
• Develop standard processes and operations to deploy advisory services within existing internal and external frameworks. Ensure the team’s adherence to the ECS Sales Process and internal communication framework to collaborate effectively with divisional partners.
• Accountable for team’s negotiated contracts; guaranteeing legal, financial, and operational compliance. Provide internal influence to help divisional client teams develop structure, operational plans, and visibility to deliver for large clients.
• Monitor healthcare market trends and their impact on large clients. Drive a high level of client satisfaction measured and reported annually in the Customer Experience Survey.
• Help develop annual team budget. Oversee creation of budget projections and implement strategies to meet revenue growth goals. Create, drive and achieve defined sales goals.
• Build and maintain strong cross-divisional relationships with counterparts to accelerate client growth. Represent the organization in professional settings to promote the value of the company brand.
• Develop strategic/consultative partnerships at client’s executive level. Provide executive presence on site visits and quarterly business reviews. Provide guidance for team on monthly ledger read-outs and daily performance to ensure financial goals are met.
• Support development of Client Development plans. Drive vision and strategy for the team to motivate action. Stay up to date on industry trends and use insights to influence strategic decisions.
• Promote a culture of collaboration and communication across the organization. Maintain high client satisfaction and set long-term strategic objectives with accountability for their implementation and success.
• Create new and better ways for the organization to be successful. Be an example of CHG’s culture, core values and servant leadership. Develop and maintain strong C-Level relationships to enable strategic sales strategies.
• Apply knowledge of business and the marketplace to advance the organization’s goals. Act independently while guiding and training others on maximizing the volume and value of direct sales. Work without supervision and provide technical guidance when required.
• Conduct research and analyze data to make improvements. Ability to see the big picture.

• People leadership skills. Servant leader attributes.
• Decisive, but able to enroll others at the Executive level. Comfortable…