Collections Specialist

Collections Specialist Purpose of the Position

The Collections Specialist is responsible to collect from clients the payments of past due receivables; address inquiries from attorneys and clients regarding invoices and billing procedures. This role also supports E‑billing functions, including assisting with appeals of rejected submissions.

• Work with attorneys on collections of past due receivables.
• Contact clients on accounts with past due receivables, arrange unpaid amounts, establish repayment schedules.
• Email invoices to clients on a regular basis.
• Keep concurrent notes per client on collection communications collections module.
• Review daily reminders of collections notes for prompt follow up.
• Address client, attorney or other inquiries related to invoices and/or payments.
• Maintain compliance with all federal and state regulations, including but not limited to the FDCPA.
• Assist with E‑billing tasks, including reviewing and appealing rejected submissions.
• Other tasks as assigned.

• Bachelor’s degree or relevant work experience.
• Between 3 to 5 years of legal collections experience in a law firm setting.
• Familiarity with E‑billing platforms and procedures is a big plus.
• Good computer skills.
• Effective time management.
• Excellent oral and written communication skills.
• Excellent attention to detail and high level of accuracy.
• Excellent negotiation skills.
• Solve problems effectively.
• Work well with others.
• Able to work with minimum supervision in a fast‑paced environment.

$70,000 per year