Insurance Project Manager

About the Role:

We are seeking a knowledgeable and hands‑on Insurance Project Manager with a background in life and health insurance
, ideally within fraternal benefit organizations
, to lead the internal implementation of a new insurance software system
. This individual will serve as a key bridge between business operations and technology, driving process improvements and successful deployment of core systems for membership, policy admin, billing, and claims.

This is a high‑impact, on‑site role based at our Lake Mary, Florida headquarters. The ideal candidate is a former insurance agent, actuary, or operations lead with a strong understanding of the unique needs of fraternal life & health insurance companies.

• Lead and manage the end‑to‑end implementation of a core insurance administration system.
• Act as internal subject matter expert in life and health insurance processes.
• Work closely with executive leadership, operations, and IT to gather requirements and translate them into functional specs.
• Liaise with software vendors and manage system configuration, integration, and data migration.
• Oversee project timeline, milestones, and resources to ensure on‑time and within‑budget delivery.
• Identify operational gaps and recommend technology solutions to improve workflow efficiency.
• Facilitate internal user training and support during system rollout.
• Ensure compliance with regulatory and organizational requirements throughout the implementation.

• 5+ years of experience in life and health insurance
  , ideally with a fraternal benefit society or small mutual/association‑type carrier.
• Prior roles as a licensed agent
  , actuary
  , policy admin
  , or claims/underwriting leader
  .
• At least 3 years managing software or systems projects in an insurance setting.
• Understanding of insurance product structures (e.g., whole life, term, final expense, supplemental health).
• Proven success with system conversions
  , vendor implementations, or workflow automation in an insurance environment.
• Strong leadership, communication, and project coordination skills.
• Proficiency with tools such as Excel, project trackers (e.g., Asana, Jira), and core insurance platforms.

• Experience with platforms such as Majesco, Sapiens, FAST, Inspro
  , or other insurance admin systems.
• PMP, CPCU, FLMI, ASA/FSA, or other relevant certifications.
• Knowledge of NAIC regulations
  , fraternal insurance standards, and Florida Department of Insurance expectations.

• Be part of a mission‑driven team with a strong sense of purpose and community.
• Play a key role in a major transformation effort that will shape the company’s future.
• Collaborative, respectful work environment in a convenient Lake Mary, FL office location.
• Competitive compensation and benefits package.