Manager of Learning and Development - Fort Lauderdale

Manager of Learning and Development – Fort Lauderdale – 0277

Greenspoon Marder LLP is seeking a Manager of Learning and Development to design, deliver, and maintain high‑impact training programs for legal and non‑legal staff across all U.S. offices. This role fosters a culture of continuous learning, ensures staff proficiency in firm technology, and elevates client service excellence.

• Deliver new hire and ongoing training classes and provide personalized technology coaching to lawyers and professional staff via virtual sessions, eLearning, classroom, 1:1, and presentations.
• Supervise the training team, delegate duties for weekly new hire training, scheduling, specialty training programs, projects, performance, timesheets, and PTO.
• Implement and maintain new and ongoing training initiatives and programs for all employees to support development and growth.
• Develop and maintain the GM Training Curriculum, a master document containing all programs, instructional methodologies, sequence, and duration for onboarding and specialty trainings.
• Design, develop, and update training programs, creating performance‑based courses, work instructions, and training aids to ensure effective learning and application of technology tools.
• Manage workflows and respond to training requests, including training hotlines, email addresses, and calendars.
• Draft, proofread, evaluate, and finalize training outlines and learning materials.
• Ensure training environments (classroom, conference rooms, and virtual settings) are set for effective learning.
• Collaborate with stakeholders to customize training and content to meet the needs of practice groups, administrative departments, and user roles across the firm.
• Contribute to and maintain a robust knowledge base, including instructional videos, guides, and other documentation for continuous learning and just‑in‑time assistance.
• Support technology implementation, ensuring training materials and support align with established workflows and user needs.
• Identify gaps in technology proficiency that may impact client service or operational efficacy and collaborate on targeted remediations.
• Partner with IT teams to develop and deliver curriculum and communications that prepare users and drive adoption.
• Track and analyze training effectiveness through feedback, assessments, and usage data to continuously improve learning outcomes.
• Stay current with legal technology trends and best practices to keep training content relevant.
• Travel to other offices for new hire training, project rollout training, and support.
• Remain flexible with duties and shift hours to cover training needs from other regions.
• Maintain records and documentation, including attendance tracking and continuous refinement of training methods.
• Maintain firm‑wide and regional office training schedules.

• Bachelor’s degree or equivalent positional experience.
• 3–5 years delivering technology training in a law firm.
• Proficiency with core legal technologies (iManage, Compare, Elite, Power
  
  PDF/Acrobat, e‑signature, dictation/transcription, Word styling programs, docketing systems, etc.) and ability to apply them in legal workflows.
• Advanced skills in Microsoft Windows, Microsoft Office 365, and Office applications (Word, Excel, PowerPoint, Outlook, Teams) with instructional capability.
• Proficiency with learning management platforms and instructional/training material creation tools (Litmos, Scribe, Canva).
• Exceptional communication and presentation skills, explaining complex tools clearly to users at all levels.
• Strong writing skills, creating engaging, user‑friendly materials tailored to specific audiences.
• Proven problem‑solving skills with a proactive, service‑oriented approach.
• Highly organized, managing multiple projects, deadlines, and priorities in a fast‑paced environment.
• Collaborative team player, able to work independently, take initiative, and follow through on commitments.
• Flexibility to work occasional overtime, weekends, and travel as needed.

• Heavily subsidized health insurance premiums.
• Firm‑paid HSA contributions up to $1,200 annually.
• Firm pays 100% of employee‑only premium for dental and vision insurance.
• Tax‑advantaged accounts (FSA, DCFSA).
• Life, long‑term disability, and EAP coverage paid by the firm.
• Traditional and Roth 401(k) options with discretionary firm matching.

Greenspoon Marder is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other characteristic protected by law. All inquiries will be kept confidential.