Program Manager, Qualtrics​/Platform

Program Manager, Qualtrics/Employee Experience Platform

Company: KPMG US

Join our Talent & Culture organization as we lead the end‑to‑end delivery of Qualtrics‑based employee experience surveys.

• Lead end‑to‑end delivery of Qualtrics‑based surveys: planning, execution, optimization; define scope, objectives, success metrics; deliver advanced surveys, workflows, dashboards, and automations within Qualtrics XM‑EX (Engagement, Lifecycle, 360). Ensure compliance with data privacy and security standards.
• Oversee governance of the HR brand, manage demand, and develop a prioritized roadmap of deliverables.
• Partner with HR, IT and business leaders to align survey initiatives with organizational goals and update senior leadership on program status, risks, and outcomes.
• Develop reporting frameworks and dashboards that track engagement and program impact.
• Identify and implement opportunities for automation, integration with HR systems such as Workday and Service Now; establish governance frameworks and best practices for survey lifecycle management.
• Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment.

• Minimum five years of recent experience in program management within HR Tech or related domain.
• Bachelor’s degree in HR, business or equivalent; or minimum five years of relevant work experience. PMP or Agile and Qualtrics certifications preferred. High school diploma or GED required.
• Strong knowledge of employee experience frameworks and HR analytics.
• Hands‑on experience with Qualtrics XM‑EX (Engagement, Lifecycle, 360) – survey logic, workflows, dashboards.
• Familiarity with APIs, webhooks, and integrations (Salesforce, Jira, BI tools).
• Proficiency in data analysis tools (Excel, SPSS; SQL preferred).
• Strong leadership, stakeholder management, organization, and communication skills; ability to manage multiple projects in a fast‑paced environment.
• Authorization to work in the U.S. without U.S. work‑visa sponsorship; KPMG LLP does not sponsor H‑1B, L‑1, TN, etc.

Mid‑Senior level

Full‑time

Human Resources

KPMG offers a comprehensive, competitive benefits package, including medical, dental, vision, disability, life insurance, 401(k), and well‑being benefits. Compensation for this position is commensurate with experience and market. Refer to our pay transparency page for current salary ranges.

KPMG is an equal‑opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state and local laws.