Endpoint Applications Specialist

Endpoint Applications Specialist
—Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, offers a competitive compensation and benefits package and the opportunity to work in an innovative and collaborative environment.

Location:

Various offices (remote possible). Reports to the Endpoint Applications Manager.

The Endpoint Applications Specialist evaluates, customizes, implements, administers, and provides Tier 3 support for all core firm endpoint applications and their upgrades, including Microsoft Office 365 products and add‑ins, PDF software, document productivity tools, SaaS applications, and team‑assigned applications across the firm.

• Evaluates, deploys, manages, and supports assigned applications at the enterprise level
• Creates project plans, sets schedules, and executes application rollouts and upgrades
• Performs product and system analyses/testing and presents recommendations to management
• Reconfigures or customizes applications as needed to satisfy user requirements
• Works with users, other specialists, and system engineers to address system/application issues or enhance workflow procedures
• Prepares all documentation for assigned projects including user and business requirements
• Communicates product updates and technical specifications to diverse audiences within the GT environment
• Maintains and further develops in‑house macros, customizations, and tools
• Creates low‑code process flows using industry‑standard robotic process automation (RPA) tools such as Microsoft Power Automate and Ui Path
• Provides Tier 3/subject‑matter expert (SME) support for all core applications assigned to the team
• Creates and delivers presentations to various audiences assigned by the Endpoint Applications manager
• Appears on camera for meetings with colleagues and vendors
• Other duties as deemed appropriate by the Endpoint Applications Manager

• Strong technical knowledge in the use, configuration, and deployment of Microsoft 365 applications
• Strong technical knowledge of Microsoft Windows operating systems
• Strong technical knowledge of Microsoft Office document creation and recovery
• Familiarity with automation languages such as VB, Power Shell, Python, JavaScript, and JSON (a plus)
• Comfortable working with SQL query language to query and manage SQL databases
• Strong knowledge and experience working with document management systems, document comparison/metadata applications, and legal macro packages
• Strong knowledge and experience working in the registry and maintaining group policy
• Knowledge of cybersecurity principles and practices, including threat detection, risk management, and data protection
• Basic understanding of AI, its risks and implementation. Familiarity with Copilot for M365 (a plus)
• Familiarity with tools such as firewalls, VPN, intrusion detection systems, and encryption technologies
• Familiarity with project management processes with an emphasis on managing projects, assessing priorities, and achieving solutions under deadline
• Ability to take an assignment from inception to completion with minimal supervision or by following broad guidelines with a strong sense of ownership and accountability
• Excellent oral and written communication skills and the ability to build effective internal and external client relationships
• Proficiency in using collaboration tools such as Microsoft Teams

• Bachelor’s degree in computer science and/or Information Systems or equivalent experience
• Minimum two years’ experience in applications testing, configuration, deployment, administration, and support
• A+, Net+, Microsoft Office User Specialist certifications (a plus)

Entry level

Full‑time

Information Technology

Law Practice

GT is an EEO employer with an inclusive workplace committed to merit‑based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non‑discrimination on any protected basis.

Referrals increase your chances of interviewing at Greenberg Traurig, LLP by 2x.