Catering & Conference Services Coordinator

Overview

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location Sophisticated style and energy in a celebrated vacation destination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.

The Catering & Conference Services Coordinator provides administrative support to the Catering & Conference Service Managers and Director while being familiar with all aspects of the Sales & Catering processes and ensuring that the property’s Golden Sales & Catering system meets corporate standards.

• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.
• Prepare accurate written correspondence including letters, contracts, proposals, reports, Banquet Event Orders (BEO), schedule of events, printed menus, and e-mails.
• Maintain information systems, which include but are not limited to menu input, average check update, BEO, merge document templates, assigning inquiries in different platforms.
• Run and distribute daily, weekly, and monthly reports as required by the Catering & Conference Services team.
• Support managers by coordinating site inspections, menu tastings, and internal communication with operational departments.
• Assist clients in the absence of a Catering or Conference Services Manager, providing prompt, professional, and solution-oriented service.
• Ensure event spaces and collateral are presentation-ready, reflecting luxury brand standards.
• Communicate effectively with Banquets, Culinary, Rooms, and other operational teams to relay client needs and special requests.
• Provide general administrative support and perform the duties of other team coordinators when required.

• Prior administrative experience, preferably in a luxury hotel or resort.
• Excellent personal presentation and interpersonal skills.
• Ability to handle a large volume of telephone calls in an efficient and courteous manner.
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
• Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office Suite, Delphi, Opera, and Salesforce preferred/is a plus.
• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

• Full-Time
• Mondays – Fridays, daytime

US work authorization is required.

Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the "EEOC is The Law" Information poster please visit this website - (Use the "Apply for this Job" box below)./