Incident Management Liaison

Agency

Agency for Persons with Disabilities

864790

INCIDENT MANAGEMENT LIAISON

$37,264.07 to $39,796.64 Annually

FT LAUDERDALE, FL, US, 33309

Fort Lauderdale

Miami

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (for more information, please click ).

This is a professional Career Service position responsible for serving as the Incident Management Liaison. This position performs a variety of activities related to receiving, reviewing, and entering Incident Reports into the Incident Management System (IMS), receiving Abuse, Neglect, & Exploitation reports and findings from DCF investigations, communicating, and collaborating with the APD regional and state teams, as well as providers and Waiver Support Coordinators while upholding HIPAA requirements.

Forwards critical incident reports to management staff and State Office based upon APD’s Incident Reporting Operating Procedure.

Reviews incident reports submitted by providers and enters them into the Agency’s Incident Management System (IMS). Follows up with providers as needed to obtain missing incident report information and ensures providers submit a follow‑up incident report within required time frames as reflected in the Agency’s Operating Procedure.

Ensures that wellness visits are conducted within required time frames for allegations of abuse, neglect, or exploitation which occur in an APD licensed group home, Adult Day program or Supported Living arrangement. Ensures incident report is closed within required time frames.

Reviews monthly DCF data download of abuse, neglect and exploitation investigations and ensures all wellness visits have been conducted for allegations not previously reported. Ensures that verified findings of ANE are reflected as critical incidents in IMS and are reported per guidelines outlined in the Incident Reporting Operating Procedure. Reviews monthly data download involving ER/hospitalizations and ensures associated incident reports have been submitted.

Participates in meetings, conference calls, training, workshops/work groups, and other miscellaneous activities as needed including provider quarterly meetings and regional quarterly meetings with the QIO.

Performs other duties as assigned.

• High school Diploma or its equivalent.
• Experience using Microsoft Excel.

Knowledge of:

• Computer programs:
  Microsoft Office Suite (e.g., Excel, Word, SharePoint, Teams, etc.) and other Agency‑implemented software including the Incident Management System (IMS).

Ability to:

• Track and meet reporting deadlines.

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year. Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

All applicants must undergo Level 2 employment screening in accordance with Florida Statutes; this includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and federal criminal records checks through the Federal Bureau of Investigation, as well as local checks through local law enforcement agencies. Background investigation and fingerprinting are required.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. The agency participates in the U.S. government’s Employment Eligibility Verification Program (E‑Verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the I‑9.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Eligible veterans will receive preference in employment for Career Service vacancies and are encouraged to apply. Veterans must attach supporting documentation, including DD Form 214, for service confirmation. Documentation requirements are available by clicking here; all documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at (877) 562‑7287 Monday‑Friday, 8:00 a.m. to 6:00 p.m. Eastern time.