Vocational Rehabilitation Technician

Overview

The Division of Vocational Rehabilitation, located in Fort Lauderdale, Florida, is seeking a Vocational Rehabilitation Technician. This position supports Vocational Rehabilitation Counselors in delivering services to eligible individuals with disabilities, coordinating customer activities or special projects in compliance with Federal and State requirements. Attendance is an essential function of this position.

• Assist the counselor with contract checklists.
• Work directly with customers by obtaining and verifying referral information.
• Receive, track, and submit monthly reports as assigned.
• Facilitate orientation and assist in processing consumer applications for Vocational Rehabilitation services.
• Schedule appointments and notify customers of counselor assignments.
• Conduct preliminary interviews as assigned.
• Assist in identifying resources of comparable benefits in the community.
• Assist customers with purchasing of services approved on the Individualized Plan for Employment (IPE).
• Provide comparison costs for purchases.
• Complete the authorization process as required.
• Work with the counselor to ensure that services listed on the IPE are scheduled and completed.
• Maintain ongoing contact with customers to ensure vocational progress.
• Assist Counselor and Supervisor with job placement and follow-up services.
• Assist Counselor and Supervisor in meeting Federal and State mandates for service delivery.
• Locate customers when services have been interrupted.
• Verify customers’ employment and training status.
• Develop and recruit new vendors.
• Communicate with community partners to expedite services for new and existing customers.
• Process files for case closure and document activities in customers’ case records.
• Answer phones and handle filing as required.

Knowledge of
:

• The principles and techniques of effective communication
• Interviewing techniques
• Methods of compiling, organizing and analyzing data

Ability to
:

• Interview clients to identify needs
• Provide information and referral services
• Locate and develop community resources
• Plan, organize and coordinate work activities
• Actively listen to others
• Establish and maintain effective working relationships with others

Information contained in responses to qualifying questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.

Bachelor’s degree from an accredited college or university. Experience in counseling, job placement, job coaching or public vocational rehabilitation program can substitute on a year-for-year basis for the required college education.

Candidate profile (application) must be complete in its entirety. Your packet may be delayed if items are missing.

• Work History (entered with the most recent/current listed first)
• Any and all State of Florida jobs
• Any and all Florida University jobs
• All periods of employment
• Periods of unemployment
• Gaps of 3 months or more must be addressed
• Education
• Include supervisor names and phone numbers including current place of employment
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable
• Statement such as “See Resume” is not acceptable
• If claiming Right to First Interview, attach a copy of your official layoff letter when applicable

Complete and register your State of Florida Employment Application online to submit your application for advertised vacancies. You can view and print submitted applications via the Applicant Home Page.

For assistance with the People First system, call the People First Service Center at

Applicants may be subject to level 2 background screening as a condition of employment, including fingerprinting and background checks as required by Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Candidates requiring reasonable accommodation should notify the agency hiring authority and/or People First…