Admissions Coordinator

Compassion Behavioral Health (CBH) is searching for the most qualified, empathic, compassionate, energetic, and passionate professionals in the industry to join our team. CBH is a Drug‑Free Workplace and an Equal Opportunity Employer.

CBH is seeking an Admissions Coordinator who will be responsible for working directly with prospective patients and families on inquiry/intake calls and coordinating patient screenings and admissions. He/she provides pertinent information to utilization reviewers.

• Answers inquiry calls efficiently and courteously
• Addresses any questions callers may have relating to the facility and the admissions process
• Coordinates and schedules prospective patient screenings
• Coordinates and processes all admissions to the facility
• Obtains demographic and financial information during inquiry calls
• Forwards financial coverage information to the billing unit, verifying insurance information as necessary
• Maintains the Inquiry Call Disposition Log and follows up accordingly
• Ensures the clinical and financial screening criteria have been met prior to admission
• Recognizes and assists in crisis situations and provides interventions based on training and experience
• Demonstrates exceptional customer service skills

• Minimum of 1 year of experience in the mental health/behavioral health field a plus
• High School Diploma or equivalent
• Must pass drug screen and background screening for employment
• Ability to type 65 WPM required
• Competent computer skills
• Knowledge of KIPU a plus

The position follows a consistent weekly schedule of 10AM-6PM, Wednesday through Friday, and 11AM-7PM on Saturdays and Sundays.