Investigation Specialist Ii

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Requisition No: 868665

Agency:
Business and Professional Regulations

Working Title:

INVESTIGATION SPECIALIST II -

Position Number:

Salary: $1,689.23 - $1,783.25 Biweekly CAD included

Division of Florida Condominiums, Timeshares and Mobile Homes

Position Number:

Hiring Salary: $1,689.23 – $1,783.25 Biweekly CAD included

** Open Competitive**

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is part of the investigative team. It is responsible for analyzing and investigating incoming complaints alleging violations of Florida Statutes and Board Rules regulated by the Department.

• Conduct investigations of more complex issues to determine regulated parties' compliance with the Florida Statutes and Administrative Code.
• Review and analyze jurisdictional issues, prepare investigative plans, interview witnesses, gather and maintain physical evidence, conduct authorized travel, and maintain investigative files properly.
• Provide written and telephonic responses to complaints and inquiries from the public concerning issues regulated by the Division’s program areas.
• Communicate with the public in a timely manner and be knowledgeable in applying the statutes and administrative rules enforced by the division to varying factual scenarios.
• Generate appropriate documentation and maintain appropriate files in response to complaints and inquiries from the public.
• Prepare cases for administrative action, trial, and related hearings or proceedings.
• Develop and maintain a network of contacts among members and representatives of regulated industries.
• Maintain a wide range of general knowledge of the Department and other agencies’ functions in order to provide referral information to the public as needed.
• Perform other related work as required.

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Skilled with attention to detail and critical thinking.
• Skilled with strong oral and written communication.
• Skilled with customer service etiquette.
• Two years of investigative experience.
• Two years of experience in researching and analyzing statutory issues.
• Case and non-related case travel.

• Bachelor's Degree from an accredited college or university; OR
• Associate's Degree from an accredited college or university and two years of investigative experience;
• Bilingual in both English and Spanish.

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida.
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and…