Field Operations Team Leader

A part of the Envelop Group family of companies,
Envelop Critical Environments (ECE) provides the latest high‑end equipment and solutions in air flow technology to research laboratories, healthcare and life sciences facilities. ECE has partnered with Phoenix Controls, Strobic Air, Haakon, Cosatron , Aircuity and Tamco, leaders in the airflow controls systems, to integrate the best technology into specialized settings.

The Field Operations Team Lead is responsible for overseeing and executing on‑site installations, troubleshooting, and maintenance of critical environment automation systems and equipment projects and service. Your role will involve leading a team of technicians, ensuring exceptional service delivery, and maintaining high standards of quality across all projects.

• Assist in estimate preparation and review, pre‑construction scheduling, and attend meetings with customers .
• Schedule and assign installation and commissioning tasks to the team and ensure schedules are maintained and projects proceed according to plans, job specifications, and cost estimates .
• Facilitate communication between technicians, other internal teams, and customers to ensure project requirements are clearly understood and met.
• Support activities to test and verify the functionality of controls and mechanical systems, ensuring they meet design functional specifications. This may involve assessing electrical circuits, mechanical components, and control systems.
• Create, update, and maintain documentation in the system, inputting relevant information such as customer details, service requests, technician assignments, and job status updates.
• Coordinate all project closeout requirements including graphics, start up, punch list, O & M manuals, as‑builts, etc.
• Conduct owner training as required . Coordinate all warranty requirements with the service department.
• Maintain relationships between sales, engineering, and execution teams so changes and discrepancies can be managed to minimize cost and delay throughout the estimating and execution phases of projects.
• Engage in o n‑the‑j ob t raining through collaboration with other Envelop Group companies, gaining exposure to best practices and cross‑functional processes.
• Receive continuous training on HVAC control systems, TAB (testing, adjusting, and balancing), and project management as well as partner product lines .
• Responsible for training and developing technicians, providing technical advice, and offering guidance.
• Establish, communicate, and implement policies, practices, and standards to ensure effective and consistent department operation.
• Monitor the status of technician commissioning and closeout documentation for their assigned jobs and validate for accuracy and completeness.
• Assist in scheduling, organizing, and dispatching technicians.
• Collaborate with manager to evaluate performance issues or corrective actions as needed.
• Participate in the selection process for new team member s, and annual performance reviews and goal setting for team.
• Participate in l eadership d evelopment training to strengthen team management, communication and decision‑making skills.
• Perform other duties as assigned.

• Responsible for training and developing technicians, providing technical advice, and offering guidance.
• Establish, communicate, and implement policies, practices, and standards to ensure effective and consistent department operation.
• Monitor the status of technician commissioning and closeout documentation for their assigned jobs and validate for accuracy and completeness.
• Assist in scheduling, organizing, and dispatching technicians.
• Collaborate with manager to evaluate performance issues or corrective actions as needed.
• Participate in the selection process for new team member s, and annual performance reviews and goal setting for team.
• Participate in l eadership d evelopment training to strengthen team management, communication and decision‑making skills.
• Perform other duties as assigned.

• High school diploma or state‑recognized GED; mechanical, electrical, or related…