Program Specialist

Program Specialist

Goodwill Industries of South Florida – Miami, FL

The Program Specialist performs a variety of administrative and program-specific tasks to support Mission Services programs and services. This position recruits, plans, organizes, and executes the Division’s Career Exploration Camps and Internships activities. It also develops and builds internal and external relationships for Mission Services Career Exploration Camps and Internship opportunities in conjunction with the Career and Skills Center Manager.

• Coordinate, plan, and execute all aspects of the Career Exploration Camps and Internship activities.
• Coordinate Vocational Services site visits by the local school system.
• Make cold calls and complete outreach visits to promote the Career Exploration Camps, Internship, and Vocational Services site visits.
• Work in conjunction with Career and Skills Center staff, assisting out‑school youth in developing career navigation services.
• Assist the Career and Skills Center Manager in identifying appropriate opportunities for job shadowing, internships, and professional guest visitors to the Career Exploration Camp for participants.
• Make presentations and attend various meetings to promote the Career and Skills Center.
• Provide customer service to varied levels of employees and external stakeholders and elevate issues as appropriate.
• Ensure participant information is timely entered into the appropriate forms, database, or report, and maintain confidentiality requirements.
• Conduct a warm hand‑off of the participant to peers to ensure they do not experience a delay in services.
• Comply with the agency’s policy and procedures and Commission on Accreditation of Rehabilitation Facilities standards.
• Perform other duties as assigned.

• Entry level

• Full‑time

• Other
• Non‑profit Organizations