Customer Care Representative

Overview

Our client, a leading organization in the automotive support industry, is seeking Call Center Agents to join their team. As a Call Center Agent, you will be part of the Customer Support Department supporting the Emergency Call Handling team. The ideal candidate will have excellent communication skills, strong organizational abilities, and a customer-focused mindset, which will align successfully in the organization.

Job Title: Call Center Agent

Location: Fort Lauderdale, FL

Pay Range: $16.50

Shift: 1st and 2nd available, hours will vary

• Respond to incoming calls from customers regarding luxury vehicle brands offering emergency services

• Provide accurate information and support to customers, ensuring a positive experience

• Maintain detailed and accurate customer records within the system

• Develop and nurture customer relationships to promote loyalty and satisfaction

• Research and resolve customer questions and issues efficiently and professionally

• High School Diploma or equivalent required

• 1-2 years of experience working in a call center or customer service environment

• Excellent verbal and written communication skills

• Proficiency in Microsoft Office and web-based applications

• Strong interpersonal skills and attention to detail

• Computer skills required

• Must be able to work some weekends

• Weekly pay

• Incentives based on performance and goals met

• Temp to perm opportunity

• Opportunity to work in a dynamic and supportive environment

• Participate in comprehensive training programs

• Be part of a team committed to excellence and customer satisfaction

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

If this role interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this opportunity. We look forward to speaking with you!

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.