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Spa Sales and Guest Service Associate

Job in Fort Lauderdale, Broward County, Florida, 33336, USA
Listing for: Hand & Stone Massage and Facial Spa
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager, Retail Associate/ Customer Service
Job Description & How to Apply Below

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

Benefits
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Wellness resources
What sets Hand & Stone Apart
  • Opportunity – This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
  • Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
  • Training & Growth – Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
Our Spa Associates
  • Meet membership sales goals.
  • Have a detailed knowledge of the menu of services.
  • Provide excellent customer service to members and guests, while building lasting connections.
  • Effectively communicate sales, promotions, and service options with clients.
  • Uphold spa cleanliness standards.
  • Answer phones, schedule appointments, and file documents.
  • Perform various other duties as assigned.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation hiring and termination, benefits, compensation, day-to-day activities, and terms or conditions of employment.

Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

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Position Requirements
10+ Years work experience
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