Customer Service Representative - State Farm Agent Team Member

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

I opened my agency in 1990, but my State Farm career began long before that—I started as a team member in my dad’s office before earning the opportunity to run my own. My husband, son‑in‑law, daughter, brother, dad, and even two cousins are all State Farm agents as well.

We are a small office but we leverage the other offices in our family of agencies to motivate and learn from each other. With a small agency, the opportunity to learn and grow in your career will come so much faster.

I offer paid holidays, a Simple IRA, health benefits, work‑life balance, and reimbursement for licensing costs. My office is small, but our team works extremely well together and supports one another every day.

I’m looking for someone who wants a real career—not just a job. Someone independent, motivated, and excited about the chance to grow their skillset and their income. If you're driven to make your own paycheck and ready to learn, the sky truly is the limit here.

As a Customer Service Representative - State Farm Agent Team Member with Kim Nava - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.