Front Desk Luxury Condominium in . Lauderdale

Front Desk for Luxury Condominium in Ft. Lauderdale

Apply for the Front Desk for Luxury Condominium in Ft. Lauderdale role at Waccamaw Management, LLC
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The Front Desk Agent should be impeccably mannered & discreet, greeting visitors, verifying access, and serving as the property’s gatekeeper.

Responsibilities include handling customer service interactions, ensuring resident support, and managing package deliveries and access for residents.

• Greeting vendors, residents, and their guests.
• Coordinating deliveries of packages, flowers, and restaurant food.
• Controlling and monitoring security cameras.
• Monitoring external doors and maintaining a secure environment.
• Controlling guest/vendor access to residential floors.
• Collaborating with other building staff to meet resident needs.
• Reviewing daily front desk procedures and facilitating communication between unit owners, maintenance, and property management.
• Maintaining professional cleanliness of all areas during shift.
• Following safety and security policies, programs, and procedures.
• Handling crisis situations in emergencies or fires.
• Answering the telephone and speaking clearly and professionally.
• Performing other duties as assigned by management.

Essential:

• High school graduate or equivalent vocational training certificate.
• Basic arithmetic skills.
• Fluency in English, both verbally and non‑verbally.
• Clear, legible communication and directions.
• Ability to perform job functions with attention to detail, speed, and accuracy.
• Prioritize and organize tasks.
• Remain calm and resolve problems using good judgment.
• Follow directions thoroughly.
• Understand guest/member service needs.
• Work cohesively with co‑workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest/member information and resort data.
• Input and access information in the property management system/computers/point of sales system.

• Some college or training in Hospitality Industry.
• Previous experience as Front Desk Agent.

• Customer Service: 2 years (Preferred)
• Spa: 2 years (Preferred)

• High school (Required)

• English (Required)
• Spanish, Russian, Portuguese (Preferred)

Job Type: Full-time

We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.