Crew Coordinator

The Crew Coordinator is the designated contact for any crew related matters for the assigned yachts. The goal is to provide suitable qualified crew for the assigned vessels as required by the Company and in accordance with STCW
95 requirements.

Work as a member of the Yacht Management Team, using Company procedures and best Yacht Management practices in close cooperation with the Captains, Manager Yacht Services, Yacht Administrators and Technical Superintendents.

• Identify, interview and recommend crew members to the owner / captain, using where possible “The Crew Network”.
• Perform background, reference, security checks and/or drug and alcohol testing on prospective crew members.
• Provide each crew member with a contract of employment – Seafarer Employment Agreement (SEA) and ensure all crew have passed a medical fitness examination with an approved doctor before employment.
• Book crew flights or other transportation.
• Make wage calculations and arrange for payment of salaries in cooperation with the dedicated Yacht Administrator, including withholding, accounting for and processing social security contributions and United States federal payroll taxes where applicable.
• Handle any crew related P&I Claim or other insurance claim and supply insurers with crew information and contracts of employment.
• Receive and file crew lists, verify manning according to the Safe Manning Document, file crew certificates, documentation and passenger lists.
• Check that crew certificates and documents remain valid.
• Be part of the Emergency Response Team.

• Verify periodically the status of records in MMV (Manage My Vessel) for the assigned yachts.
• Assist in securing appropriate health / Personal Accident insurance for crew members.
• Identify and recommend crew safety weaknesses and assist the master with training proposals in liaison with the DPA.
• Assist the Technical Superintendents and Yacht Administrators in providing logistical support.
• Advise and assist the Master in obtaining endorsements and required crew certifications.
• Handle and forward crew mail.
• Assist with proposals for new business.
• Undertake any additional tasks reasonably assigned by the Manager Yacht Services.
• Travel at any time to visit an owner, his representative, a yacht or any other person connected to a yacht.
• Work with the Technical Superintendents and Yacht Administrators on the induction of new Captains and new yachts into the fleet.

• Organized and disciplined, efficient in keeping strict control on date validity and deadlines in view of all crewing matters.
• Good communication skills, allowing an efficient contact with the Captains of the managed yachts.
• Maritime Labor Convention 2006 (MLC) knowledge is essential; general knowledge of maritime regulations, International Safety Management Code, and STCW 95 (as amended in 2010) crew training and certification requirements are a plus.
• Fluency in English is a requirement. The ability to speak a second language is a plus.
• Computer literate; proficient with MS Word, Excel and Outlook.

• Two years of experience in crew administration, preferably in the maritime or yachting sector.

• Bachelor’s degree in administration, or a related field preferred.
• Relevant work experience may be substituted for educational experience.

Work takes place primarily indoors in an air‑conditioned, illuminated office environment and periodically outdoors inspecting boats, meeting with yacht captains, and crew aboard vessels, at ports, and on floating barges. Local, national and international travel is occasionally required ranging from day to week‑long trips. Utilization of standard office equipment is required. Motor skills needed include talking, listening, typing, writing, and visual inspection of documents and spaces.

Physical Abilities:
Light lifting, pushing, walking, climbing ladders and stairs on boats and climbing into small spaces.

Entry level

Full-time

Administrative, Customer Service, and Other

Maritime Transportation