Process Improvement Lead
Listed on 2026-01-27
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Business
Business Analyst, Business Management, Business Development
Process Improvement Lead
Under limited supervision, responsible for establishing, leading and executing assigned continuous process improvement initiatives, acting as a liaison between operational and technical teams to identify, analyze and translate business needs into high quality process improvement solutions. Assists with establishing business cases and ROIs, consulting with the business in order to propose recommendations for senior management approval.
All areas of responsibility listed below are essential to the satisfactory performance of this position by any incumbents with reasonable accommodation if necessary. Any non-essential functions are assumed to be included in other related duties or assignments.
Any equivalent combination of training and/or experience that fulfills the requirements of the position will be considered.
- Bachelor's degree required. Engineering, IT or a related field degree preferred.
- A minimum of 3 years of experience writing requirements for IT projects is a must
- A minimum of 3 years of experience in process improvement is required.
Skills/Knowledge/Abilities:
- Conducting thorough analyses to identify areas for improvement, develop actionable solutions, and guide strategic decisions
- Ability to collect and analyze requirements to ensure successful project outcomes
- Process reengineering lifecycle methodologies and documentation
- Six sigma/DMAIC and/or continuous process improvement methodologies
- Project Management skills highly desired
- Evaluating and analyzing business needs to research problems' root cause and to identify improvement opportunities based on data driven analysis
- Ability to influence without authority
- Ability to clearly communicate and present, both orally and in writing, with all levels of the organization
- Establishing and maintaining cooperative working relationships with cross-functional teams.
- Complies with company policies, practices and procedures, including safety rules and regulation.
- Ability to work independently and as part of a team
- Handling multiple duties and assignments
- Proficiency in process mapping and analysis tools
- Ability to lead and manage change initiatives
- Attention to detail and a commitment to quality
- English usage, spelling, grammar and punctuation
Travel Requirements:
- Approximately 5% domestic travel throughout the US
Physical Requirements:
Occasional:
- Sitting for extended periods of time at workstation or mobile equipment
Visual Acuity:
- Perform activities such as computer work, preparing and analyzing data, and extensive reading
Working Environment:
- May be required to wear personal protective equipment (PPE) as needed on site visits (i.e. safety glasses, hearing protection, gloves, etc.)
We offer a competitive benefits package, including:
- Comprehensive Health Insurance:
Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls - Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan
- Time Off:
Paid Time Off including vacation, sick/safe time, caretaker time and holidays - Life and Disability Protection:
Company paid Life and Disability insurance - Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible, Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance…
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