Coordinator - Collections and Financial Services
Job in
Fort Lauderdale, Broward County, Florida, 33336, USA
Listing for:
Nova Southeastern University
Full Time
position
Listed on 2026-01-19
Job specializations:
-
Accounting
Accounting Assistant
Salary/Wage Range or Industry Benchmark: 20.25 USD Hourly
USD
20.25
HOUR
Job Description & How to Apply Below
Position: Coordinator - Collections and Financial Services - 996877
We are excited that you are considering joining Nova Southeastern University!
Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
Primary Purpose
Coordinates the Financial Aid and Academic Records (FAAR) financial services outreach initiatives, as well researches and analyzes outstanding student balances and responds to student issues and inquiries.
Job Category
Non-Exempt
Hiring Range
$20.25 per hour/$39,488,000 annually
Pay Basis
Hourly
Subject to Grant Funding?
No
Essential Job Functions
Assists in the administration of FAAR financial services outreach initiatives, specifically targeting Gap and retention efforts (e.g., initiatives targeting First-time in College (FTIC), students and Standard of Academic Progress (SAP) phone campaigns from FAAR) to ensure prospective and current students are provided information regarding resources to attend or stay at the university.Researches, analyzes, and authorizes settlements of outstanding student balances to ensure amounts owed to NSU are collected and to increase student retention.Monitors the distribution of monthly financial hold reports for staff in the Collections Department to ensure that all required reports are disseminated in a timely manner.Responds to, advises, and resolves student and institutional loan borrower issues and inquiries to ensure information is communicated clearly, accurately, and in a timely manner.Retrieves and prepares student account data and settlements campaigns to submit to third party vendors to ensure maximum collection efforts.Processes, tracks, maintains, and reconciles student payments to ensure accurate postings of accounts and increase cash flow to the university.Communicates and collaborates with third party vendors regarding former and current student issues and inquiries and collection activities to ensure the efficiency of the collection process.Recommends improvements to processes and systems to ensure efficient operation.Responds to inquiries from University Call Center Triage calls.Supervises student employees.Monitors and processes vendor checks to ensure the University receives payments in a timely manner.Performs other duties as assigned.Job Requirements Required Knowledge, Skills, & Abilities
Proficiency with handling numbers (account reconciliations), computing numbers mathematically, and transcribing numbers correctly. Strong 10-key skills.Proficient knowledge of MS Office, including Word, Excel, and Outlook; data entry skills;
Internet research abilities.Strong verbal and written communication skills.Ability to prioritize work in order to complete multiple tasks within time deadlines.Excellent customer service skills.Ability to enter and verify information with accuracy.Proactive, punctual, and reliable.Ability to work independently.Good organizational and time management skills.Excellent conflict resolution skills.Ability to maintain confidential information.May need to work evenings and weekends, if necessary.PHYSICAL REQUIREMENTS / WORKING CONDITIONS
Ability to communicate effectively with others.Ability to work cooperatively with colleagues and supervisory staff at all levels.May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils and computer keyboards.Required Certifications/Licensures Required Education
Associate's Degree or 60 completed college credits hours
Major (if required:
Required Experience
Three (3) years of financial related…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
