Field Service Technician; HV Test Equipment

Location: Fort Collins, Colorado

Compensation: $30–$35/hour (flexible based on experience)

Travel: 25–50% (primarily domestic; some international)

Full Benefit Package

A well-established manufacturer of advanced electrical test equipment is adding a Field Service Technician to support growing customer demand. This is a newly created role offering long-term stability, deep technical training, and meaningful ownership over complex service work.

This position is ideal for an electronics professional who enjoys hands-on troubleshooting, values independence, and wants to develop expertise in high-voltage test systems over time.

• Repair, calibrate, and maintain complex electrical and electronic test equipment
• Perform service both in-house and at customer sites
• Support customers via phone, email, and virtual tools (Teams)
• Troubleshoot issues to the component level
• Prepare, test, and calibrate equipment prior to customer delivery
• Generate accurate service and calibration documentation
• Coordinate with internal service, engineering, and sales teams
• Follow documented quality and safety procedures (ISO environment)
• Support field visits, including planned and reactive service calls

• Structured onboarding
• Initial focus on in-house service alongside experienced technicians
• Gradual progression to advanced systems and on-site customer work
• Strong technical support — without micromanagement

Required

• Strong foundation in electronics (education or equivalent experience)
• Ability to read and understand schematics
• Experience using electronic test equipment (DMMs, oscilloscopes, probes, generators, etc.)
• Comfortable working independently and managing your own workload
• Clear written and verbal communication skills
• Willingness to travel and work extended days when required

Preferred / Assets

• High-voltage equipment experience (can be trained with strong fundamentals)
• Field service or calibration background
• Component-level troubleshooting and soldering experience
• Experience in regulated or quality-driven environments

• Approximately 18 trips per year
• Mostly domestic travel with occasional international trips
• Combination of planned and reactive service visits
• Travel days may exceed standard hours; overtime is expected and supported

• Turnaround time on serviced equipment
• Monthly volume of units serviced
• Low rate of repeat issues or returns
• Quality, accuracy, and customer confidence — not micromanaged metrics

• Skills-first hiring approach (not rigid salary filtering)
• Long-term technical growth in a niche, in-demand field
• High trust, low micromanagement environment
• Direct impact on customer success and product quality
• Stable team with deep technical expertise