Information Technology Support Specialist | Technical Support and Systems Maintenance DOA
Listed on 2026-03-01
-
IT/Tech
IT Support, Technical Support, Cybersecurity
Information Technology Support Specialist | Technical Support and Systems Maintenance [DOA
0013012]
- Full-time
Pro Sidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry‑leading practices. Pro Sidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward‑thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non‑profit organizations.
Our solution‑centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value.
Pro Sidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to Consumer Products, Services, and Retail;
Defense And Military;
Education And Academia;
Emergency Services;
Energy, Infrastructure, And Environment;
Financial Services;
Food And Agriculture;
Foreign Aid / Technical Assistance;
Government And Public Services;
Healthcare And Life Sciences;
Industrial And Commercial;
Manufacturing And Operations;
National Security & Intelligence;
Non‑Profit;
Professional Services;
Real Estate And Hospitality;
Technology, Media, And Telecommunications;
Transport And Logistics; etc. Learn More About Pro Sidian:
Pro Sidian Seeks a Information Technology Support Specialist | Technical Support and Systems Maintenance [DOA
0013012] for Program Support on a Exempt W2:
No Overtime Pay Basis Technical Element located Fort Bragg, NC Across The Mid Atlantic Region supporting support services that supplement Soldier readiness and the well‑being of the Army Family.
Seeking Information Technology Support Specialist candidates with relevant DOD/Military Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for DOD/Military Sector Clients such as DOA. This is a Technical Element or Contract W‑2 (IRS‑1099) Technical Support and Systems Maintenance
Functional Area
Professional – Tech Support Position; however, Pro Sidian reserves the right to convert to a Full‑Time Pro Sidian employed W‑2 Position.
Provide services and support as a Tech Support (Information Technology Support Specialist) in the DOD/Military Industry Sector focusing on Program / Project Management Solutions for clients such as Department of Army (DOA) | Fort Bragg Army Community Service (ACS) Family Advocacy Program (FAP) Generally Located In Fort Bragg, NC and across the Mid Atlantic Region (Of Country/World).
RESPONSIBILITIES AND DUTIES- Troubleshoot system and registration issues.
- Assist with database maintenance and backups.
- Support cybersecurity protocols.
Desired Qualifications For Information Technology Support Specialist | Technical Support and Systems Maintenance [DOA
0013012] (DOA
0013012) Candidates:
- Entry‑level IT support with helpdesk or database experience.
- Associate or Bachelor’s in IT, MIS, or Computer Science.
- 1–2 years in support or IT ops.
- Attention to detail, responsiveness, tech literacy.
THE ROLE S
- Coordinates with Outreach for digital campaigns.
- Works with Data Analyst to ensure data integrity.
- Assists Admin in CTS data uploads and roster management.
- Teamwork – the ability to foster teamwork collaboratively as a participant and effectively as a team leader
- Leadership – the ability to guide and lead colleagues on projects and initiatives
- Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
- Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
- Motivation – persistent in pursuit of…
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