Dining Room Supervisor

Position: Dining Room Supervisor-2
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

The Fairfax

Job

JOB OVERVIEW

The Dining Room Supervisor is responsible for providing leadership of assigned dining room(s) operations. The Dining Room Supervisor is a working leader in day to day operations directly supervising and assisting the dining services team, maintains a resident focus business decorum at all times, manages dining flow and balances the serving responsibilities among dining staff. Assists the community in maintaining consistent and high quality service standards in all dining rooms

RESPONSIBILITIES & QUALIFICATIONS

Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Supervision and Leadership

• Provides supervision to food service dining team and supports/assists the Dining Room Manager and Dining Room Director (DSD).
• Schedules and assigns tasks to the food service dining team and utilizes the On-Shift for scheduling.
• Assists with staffing and scheduling according to operational, budgetary guidelines and federal, state/provincial, local laws.
• Assists in daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid.
• Assigns table responsibilities to food service dining team.

Dining Room Operations

• Maintains visibility during meal periods supporting customer engagement activities, interacts with residents during meal periods.
• Greets and seats residents and guests.
• Assists and ensures residents and guests requests are met.
• Supports dining team in table service adequacy and timing, etiquette and thoroughness; provides hospitality food service training and coaching as appropriate use 10 steps of service. And use TSD and Meal Suite system where applicable.
• Addresses, responds and resolves resident and guest concerns.
• Supports and assists in creating a pleasant dining experience for residents and guests.
• Conducts pre-meal briefing to food service dining team.
• Articulates the Daily Menu and Always Available Menu to residents, guests and team members.
• Assists residents and guests with menu selections and responds to pertinent questions about menu items.

Resident Services

• Reviews, reads, notates and initializes the Daily Log and Department Log to document and learn about pertinent information and any resident's dietary, physical and behavioral changes.
• Reviews ISP (Individualized Service Plans), Resident Diet Book TSD / Residents Management, confidential Diet Board / Indicator, Data Card or Chart Remove no longer Diet Board.
• Participates in regular Resident Counsel Meetings and other identified food committee meetings.
• Maintains and protects the confidentiality of resident information at all times.

General Dining Service Duties

• Maintains assigned dining room with adequate supplies and inventory for the table top service and service requests.
• Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team.
• Monitors to ensure all assigned side work, cleaning and stocking is completed.
• Monitors to ensure floor charts and dining room is set up to Sunrise quality service standards.
• Processes resident/guest meal charges.

Food Safety and Sanitation

• Ensures safe food handling is practiced at all times to prevent an outbreak of food borne illness.
• Supervises…