Data Center Administrator

Overview

Leidos is looking to fill a Data Center Administrator position that will incorporate some management of policy and process as well as some engineering within the Defense Threat Reduction Agency. This role will be responsible for the monitoring maintenance of all data center operations. This individual will collaborate with TPOCs to define the processes and standards that govern data center activities, monitor activities to confirm compliance, and track and report data center resource consumption (power, cooling, and rack space) to the Government.

The Customer utilizes an Agile Framework to plan and successfully complete all initiatives. Work location includes Fort Belvoir, VA (Primary) and Reston, VA (Temporary Secondary Location). Clearances:
Must hold an active TS/SCI clearance to start. (US Citizenship required).

• Collaborate with TPOCs to define the processes and standards that govern data center activities.
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLOs.
• Follow Data Center procedures and processes and establish new and/or modify existing procedures and processes to improve efficiency.
• Track, document, and report data center resource consumption (power, cooling, and rack space).
• Build and maintain Data Center diagrams, including topology, racks, cable plant.
• Work with engineering and operations staff to calculate rack space, power, HVAC changes, as systems are moved to or from Data Centers.
• Coordinate and control access to data centers and racks along with logistic support.
• Communicate maintenance windows to affected stakeholders.
• Troubleshoot and diagnose hardware issues.
• Manage and maintain presentation of network and power cabling through neat organization and tagging ensuring quick identification of supporting endpoints.
• Perform maintenance on hardware to include replacing cables, memory and other equipment. Provide accurate and detailed logs within the ticketing and messaging systems for callouts and system alerts, as well as for communication and escalation steps taken to ensure prompt resolution of supported equipment, processes and teams.
• Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and Data Center Infrastructure Management (DCIM) related tools.
• Coordinate equipment/material receiving, shipping and RMA processing support as/when required.
• Provide vendor and security escorts, as needed.
• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas, as needed and on a regular basis.
• Support standard and emergency operating procedures for data center.
• Provide status reporting regarding Data Center service availability, performance, capacity utilization as required.
• Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
• Coordinates equipment installation and delivery schedules in accordance with set project plans.
• Coordinates sanitization and equipment turn-in through the DLA Disposition Services (DRMO).
• Provide data center support 24/7 to respond to emergency incidents that affect mission-essential services.

• A Bachelor’s degree with 8+ years of prior relevant experience or a Masters with 6+ years of prior relevant experience. Additional years of experience will be considered in lieu of degree.
• Must hold an active TS/SCI clearance.
• Minimum 3-year experience in similar mission critical facilities.
• Analytical troubleshooting skills.
• Ability to follow specified policies and procedures.
• Excellent written and verbal communication skills.
• Working knowledge with Data Center Network Hardware (Ethernet, Fiber Channel interfaces).
• Working knowledge of Power and HVAC calculations.
• Working knowledge of rack spacing/placements with a multi-classification Data Center.
• Experience working logistics in a cleared environment including IT equipment disposition.
• Prior experience leading and motivating a diverse, technical workforce through influence.
• Knowledge of physical IT infrastructure (e.g. Servers, SANs, Networking, etc.).
• Knowledge of physical CE infrastructures & equipment (e.g. UPS, Generator, AHU, etc.).
• Performs and execute organization's safety programs and policies, and compliance knowledge assessments.
• Break fixes and RMAs, and hardware support.
• Monitor data center power and air conditioning and report power loss or deficiencies.
• Perform infrastructure capacity planning and ensure system environments are adequately scalable for anticipated growth and availability.
• Inspect and manage rack installs of accuracy and compliance.
• Setup and configuring of all racks to deploy on the network.
• Experience working in an AGILE environment.
• Experience with Data Center Strategy, Planning, and Roadmap maintenance.
• Experience with Data Center consolidation and cloud…