Help Desk Technician, Majestic

Join to apply for the Help Desk Technician, Majestic role at HII
.

Base pay range: $40,562.00/yr - $65,000.00/yr

• Requisition Number: 26395
• Required Travel: 0 - 10%
• Employment Type: Full Time/Hourly/Non-Exempt
• Anticipated Salary Range: $40,562.00 - $65,000.00
• Security Clearance: TS/SCI
• Level of
  
  Experience:
  
  Mid

HII's Mission Technologies division is dedicated to delivering cutting‑edge solutions that advance national security and defense objectives. This position is part of our Cyber and Intelligence division, which plays a critical role in supporting Enterprise‑Level Security and Modernization efforts across IT infrastructure, cybersecurity, physical facilities, and personnel operations.

The selected candidate will contribute to a high‑impact government program focused on enhancing and securing mission‑critical systems and environments. The program is scheduled to launch in early 2026 and, due to the classified nature of the mission and the sensitivity of the operational environment, an active TS/SCI security clearance will be required.

• Resolve technical problems and answer queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
• Diagnose, identify, isolate and analyze problems utilizing historical database records.
• May route calls to product line specialists.
• Maintain and update records and tracking databases.
• Alert management to recurring problems and patterns of problems.

• AA or other 2‑year technical degree in related discipline and 1 year related experience. HS + 3 years related experience may be substituted for AA degree.
• Active TS/SCI government security clearance required.

• Relevant industry certifications (as applicable).
• Prior experience in defense, aerospace, or government contracting.
• Proficiency with specialized tools or software aligned to the role.
• Demonstrated ability to work collaboratively in multidisciplinary teams.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status or any other basis protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please send an e‑mail to buildyourcareer@hii‑ and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case‑by‑case basis. Only inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address. Additionally, you may also call 1‑844‑849‑8463 for assistance.

Press #3 for HII Mission Technologies.