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ACD/IVR Systems Administrator Healthcare Call Center
Job in
Fort Belvoir, Fairfax County, Virginia, 22060, USA
Listed on 2026-01-12
Listing for:
Lawelawe Technology Services
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
A Native Hawaiian Owned Business in Virginia is seeking a Contact Center Systems Administrator (ACD/IVR) to optimize the Automated Call Distribution System. Responsibilities include managing call flow, coordinating with service providers, and ensuring compliance with security requirements. The ideal candidate should have a degree in IT, 5-7 years of ACD experience, and the ability to manage agent accounts. A background in large healthcare environments and technical troubleshooting experience is preferred.
This role requires U.S. citizenship and secret clearance.
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