Sr. Center Store Manager

Location:

Fort Atkinson Position Type:
Full-Time Company Overview

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Title:
Sr. Center Store Manager

Reports to:
Store Director

Direct Reports
:
Center Store Manager(s), Wine & Spirits Manager, Lead Receiver, Center Store 3rd Shift Supervisor

Indirect Reports
:
Center Store Assistant Manager(s), Center Store Assistant Manager-PM, Center Store Associates, Wine & Spirits Assistant Manager, Center Store 3rd Shift Stockers

SUMMARY

The Center Store Senior Manager provides strategic in-store leadership across Grocery, Frozen Food/Dairy, Natural/Organic, HBC/GM, Wine & Spirits and Receiving departments, ensuring alignment with storewide and company objectives. This role focuses on future-oriented planning, overseeing inventory management, vendor coordination, and department standards while directly leading the Center Store Manager, Lead Receiver, 3rd Shift Center Store Manager, and Wine & Spirits Manager and providing indirect leadership to department Assistant Manager(s) and Associate(s) to drive operational execution.

This role supports overall store operations by stepping in as acting Store Director when needed, managing storewide functions and covering store calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee Center Store, W&S, and Receiving Operations: Lead, coach, and develop Center Store associates across Grocery, Frozen Food/Dairy, HBC/GM, Wine and Spirits, and Receiving departments while ensuring department goals, policies, and procedures are met.
• Total Store Leadership: Serve as Acting Store Director as needed, including covering store calls and overseeing storewide operations.
• Develop Future Leaders: Train and mentor department leaders and associates, fostering growth and preparing helping them prepare for future advancement opportunities.
• Strategic Planning & Organization: Provide expertise and focused planning, ensuring efficiency in scheduling, balancing orders and vendor coordination across departments.
• Enhance Guest
  
  Experience:
  
  Set high expectations for customer service and department standards, ensuring all areas meet helpfulness and in-stock benchmarks.
• Oversee Scheduling: Finalize and approve weekly work schedules in alignment with labor and budget projections, making daily adjustments as needed for Center Store departments.
• Drive Inventory & Merchandising Excellence: Maintain proper inventory levels, ensure accurate pricing, and execute strong display standards for in-line, end caps, seasonal programs, etc.
• Cashier Trained: Ready to step in at the register, and support store closing procedures.
• Build Cross-Department
  
  Collaboration:
  
  Work closely with the Store Director, Guest Service Manager, Fresh Sr. Manager, and department teams to align on overarching programs, store initiatives, and operational improvements.
• Lead by Example: Train new Center Store, Receiving, and Wine & Spirits associates while fostering a positive, team-oriented environment.
• Vendor Partnership: Guides Wine & Spirits Manager and Center Store Leaders in maintaining appropriate inventory levels and ensuring accurate pricing on products received and sold.
• Ensure Compliance & Safety: Uphold safety policies, company procedures, and regulatory standards to maintain a safe and efficient store environment.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team: Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the…