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Customer Service Rep Event Manager / Planner Bilingual English Customer Service

Front Desk Concierge – Guest Experience

Job in Fort Atkinson, Jefferson County, Wisconsin, 53538, USA
Listing for: Country Inn & Suites Fort Atkinson
Full Time position
Listed on 2026-01-25
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Bilingual, English Customer Service
Job Description & How to Apply Below
A local hotel is looking for a Hotel Front Desk Agent to be the guests' first point of contact. Key responsibilities include managing check-ins and check-outs, handling reservations, and providing information about the hotel's amenities and services. The ideal candidate should have experience in a similar role with strong customer service skills. This position helps in creating a pleasant and memorable stay for guests and involves liaising with housekeeping and managing guest complaints.
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