Administrative Specialist

Position Information

Job Series: Administrative Support

Classification: Administrative Specialist – Career Path

Class Code: PAS
03P

Pay Grade: SGS
02

Salary Range: $35,610 - $52,703

Position Number:

County: St. Francis

Posting End Date: 01/28/2026

Hiring Official: Carol Brown

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working s, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more.

The Administrative Specialist is a key administrative support role within a department, responsible for performing a variety of office duties to ensure efficient office operations and support for agency staff and programs. This position involves handling administrative tasks, coordinating schedules, managing documentation, and assisting with customer service. The Administrative Specialist will work closely with team members, supervisors, and the public to maintain smooth and effective office workflows.

• Perform administrative functions such as answering phones, responding to emails, managing office supplies, and maintaining office equipment.
• Maintain and update physical and electronic filing systems, ensuring documents are properly organized and easily accessible.
• Draft and proofread internal and external communications, including memos, reports, and correspondence.
• Coordinate meetings, appointments, and conferences for agency staff and leadership.
• Manage calendars, schedule appointments and deadlines, and prepare and distribute meeting agendas.
• Take minutes and track follow‑up actions for meetings.
• Create, maintain, and update records, files, and databases in compliance with agency and state policies.
• Provide professional, timely responses to inquiries and refer questions to appropriate staff when necessary.
• Accurately input and maintain data in electronic systems, databases, and spreadsheets.
• Monitor and update records or databases to keep information current and accurate.
• Ensure that supplies and materials are ordered and available to meet operational needs.

• Ability to draft clear, concise, and professional correspondence.
• Ability to interact with the public, staff, and leadership in a professional and approachable manner.
• Ability to maintain organized records and files.
• Ability to assess situations, troubleshoot problems, and implement effective solutions in a timely manner.
• Ability to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws.
• Knowledge of office software applications (e.g., Microsoft Word, Excel, PowerPoint) and familiarity with office equipment (e.g., copiers, fax machines, phone systems).
• Proactive in identifying opportunities for process improvement and streamlining office operations.

A high school diploma or equivalent is required.

None. Other job‑related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the Qualifications Review Committee.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.