Trainee Service Administrator

Overview

Our customers and colleagues are our priority. It is our aim to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work. AM Phillip Trucktech are a family business who have been trading for over 70 years and are Scotland's leading commercial vehicle specialists. We currently have six depots and are the sole IVECO dealer group in Scotland.

Additionally, we also represent Ford, Fiat and Maxus commercial vehicle franchises, whilst also offering a wide range of used vehicles.

“Good company to work for, as long as you do your job the management leave you to your own devices…is a good place to work”. “it's a fantastic company to work for, your colleagues are all very friendly and top notch. Even the management are very approachable”.

We’re looking for an enthusiastic and customer-focused individual to join our team at the service desk of our busy vehicle workshop, Monday - Friday shifts with rotational Saturday mornings. Branch is closed on Sundays.

• Dealing with customer enquiries either in person or via the telephone.
• Booking in vehicles to the workshop and mobile service vans.
• Explaining the repair process as required.
• Obtaining order numbers from customers/lease companies when required.
• Selling Additional Products And Services When Required.
• Call handling and dealing with general enquiries.

• NAT 5 Maths & English
• Excellent organisational and communication skills
• Customer-focused, hardworking, and trustworthy
• Willingness to learn
• Education:
  
  GCSE or equivalent (preferred)

• 30 Days holiday per annum, plus an extra holiday on your birthday (after a year’s service)
• Enhanced company pension
• Flexible working hours (subject to availability)
• Staff discount on new and used cars via our Glenford dealership
• Bereavement leave
• On-site parking
• Company life-assurance policy
• Health & wellbeing support
• Mortgage advice
• Referral programme:
  Colleagues can receive up to £1,000 for each successful technician referral

To apply for this fantastic opportunity and join our team, you must be eligible to work in the UK and be a resident. Sponsor ships are not available.

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