Coach​/Ops Mgr Trainee

Base pay range

$31.00/hr - $38.00/hr

Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. Tourto Teach communicates and collaborates with all levels of associates regarding store operations utilizing technology business initiatives, merchandising, and company direction, introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model and managing and supporting customer service initiatives for store communities and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Provides process improvement leadership to ensure a high‑quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.
Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and hiring associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
Coordinates and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning. Ensures compliance with company policies and procedures, supports company mission values, and standards of ethics and integrity by implementing related action plans, utilizing the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
Respects the individual by building high‑performing teams, embracing differences, creating a supportive workplace, and nurturing a culture of belonging. Acts with integrity and promotes Walmart’s goal of becoming a regenerative company, supports the culture, holds oneself and others accountable, and supports positive impact for associates, customers, members, and the community. Serves customers and members by prioritizing results, applying business models to deliver best value, and making decisions based on data and holistic stakeholder considerations.
Strives for excellence by learning and taking calculated risks while encouraging learning from mistakes, driving continuous improvements, adopting new technology, and supporting others through change.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off includes PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting, as well as short‑term and long‑term disability, company discounts, Military Leave Pay, adoption, and surrogacy expense reimbursement.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. For information about PTO, see . Live Better U is a Walmart‑paid education benefit program for…