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Customer Service Rep Retail Associate/ Customer Service

Bakery​/Deli Clerk

Job in Fond du Lac, Fond du Lac County, Wisconsin, 54035, USA
Listing for: Kroger
Part Time, Seasonal/Temporary position
Listed on 2026-01-01
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 21000 USD Yearly USD 21000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Bakery/Deli Clerk role at Kroger

4 days ago Be among the first 25 applicants

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:
  • Prepare bakery and deli items per customer requests using proper equipment.
  • Offer product samples to help customers discover new items or inquire about products.
  • Inform customers of bakery and/or deli specials.
  • Provide customers with fresh products in correct portions to prevent shrink.
  • Recommend bakery or deli items to customers to meet their needs.
  • Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
  • Prepare foods following temperature logs and cooking instructions.
  • Measure, prepare, and mix ingredients using appropriate utensils and equipment.
  • Package, label, and inventory ingredients and merchandise.
  • Check product quality and review "sell by" dates.
  • Properly use kitchen equipment including stove, scale, fryer, steamer, and robot coupe.
  • Label, stock, and inventory merchandise.
  • Report discrepancies in product ordering/shipping.
  • Understand store layout and locate products for customers.
  • Stay updated on current and upcoming promotions and ads.
  • Maintain knowledge of products and respond to customer questions and suggestions.
  • Monitor inventory and stocking conditions, noting discrepancies.
  • Maintain proper temperatures in cases and coolers and keep logs.
  • Create a welcoming environment for customers and promote trust among staff.
  • Adhere to food safety regulations and guidelines.
  • Follow safety procedures, identify unsafe conditions, and notify management.
  • Inspect equipment and notify management of repairs needed.
  • Report customer or employee accidents.
  • Work cooperatively in a high-paced and sometimes stressful environment.
  • Manage conflicts in a reasonable and cooperative manner.
  • Act with honesty and integrity regarding customer and business information.
  • Follow directions and seek assistance when needed to resolve issues.
  • Support and assist minors, individuals with special needs, and older adults.
  • Perform essential functions with or without reasonable accommodation.
    • Qualifications

    Minimum Position Qualifications:
    • Customer Service skills
    • Effective communication skills
    • Knowledge of basic math
    • Ability to obtain a food handlers permit upon employment
    Desired Previous Job

    Experience:
    • Customer Service skills
    • Bakery or Deli experience (helpful)
    • Retail experience
    About Us

    Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores across the state. As part of Kroger, we take pride in bringing diverse teams together with a shared purpose:
    To Feed the Human Spirit. We innovate to create great experiences for our customers, communities, and employees, with food at the core.

    We value people, providing resources for success in work and life. Whether seeking part-time work or a new career, apply today to join our Pick ‘N Save family!

    If you need reasonable accommodation to complete your application or participate in the process, please call  or contact the store management.

    What You’ll Receive From Us
    • Comprehensive healthcare including medical, dental, vision, and prescriptions.
    • Flexible schedules with paid time off, holidays, and sick leave where eligible.
    • Emotional and financial support through Employee Assistance Program and Goldman Sachs Ayco.
    • Employee discounts on various products and services.
    • Up to $21,000 in tuition reimbursement through our Continuing Education program.
    • Opportunities for growth via training and diverse career paths.
    Additional Details
    • Seniority level:
      Entry level
    • Employment type:

      Part-time
    • Job function:
      Management and Manufacturing
    • Industries:
      Retail

    Referrals increase your chances of interviewing at Kroger by 2x.

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