User Experience Specialist

Hire Type
:
Contract (24 months, with potential to extend or convert)

Pay: $35–$40/hr

Benefits
:
Medical, Dental, Vision, HSA, STD, Life, LTD, AD&D, PTO, and Holiday Pay

The User Experience Specialist will review large volumes of customer-submitted videos, product reviews, and user-generated media. This role will be responsible for identifying standout content, tagging assets for marketing use, and collaborating with cross-functional partners to support upcoming campaigns and digital initiatives. This person will work closely with the Marketing, Brand, Creative, and Product teams to ensure all selected content reflects brand guidelines, user value, and storytelling goals.

• Review, evaluate, and categorize customer product reviews and user-generated videos
• Select high-quality content that aligns with brand standards and marketing objectives
• Organize, tag, and archive approved content for easy use by Marketing and Creative teams
• Partner with Marketing, Social, Creative, and Product teams to understand content needs for campaigns, presentations, and product launches
• Ensure all selected assets meet legal, privacy, and usage guidelines
• Track trends in customer submissions to surface recurring themes, insights, or opportunities
• Support the development of content libraries for future marketing use
• Prepare curated content playlists or folders for presentations, product demos, and storytelling efforts

• Experience in digital marketing, content review, social media, creative production, or related fields
• Strong eye for storytelling, visual detail, and brand consistency
• Ability to review large volumes of content with accuracy and efficiency
• Familiarity with UGC, video-based marketing, or social platforms (Tik Tok, Instagram Reels, You Tube, etc.)
• Strong communication and organizational skills
• Ability to work independently in a remote environment
• Comfort collaborating cross-functionally with marketing, brand, creative, and product teams