Scheduler, Healthcare

Overview

It s more than a career, it s a calling.

WI-Agnesian Health Plaza Bldg A

Worker Type:
Regular

This fast-paced scheduler role will be seated at the Eye Care Department on Camelot Drive working Monday - Friday 8a-5p. Detail oriented and ability to work with complex scheduling system is a must to succeed in this role.

Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.

Primary Responsibilities

• Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.
• Assists with maintenance and updating of provider contact information.
• Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
• Identifies process improvement opportunities and participates in improvement plans.
• Works on special projects as needed.
• May review the work of others.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• One year experience

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

Eye Care MOB

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through Daily Pay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through Flex Path Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status or any other characteristic protected by applicable law.