Facilities Manager

Job Introduction

Facilities Manager

Salary £45,000 to £50,000 depending on experience

Permanent

Folkestone

Here at Saga, we are looking for a Facilities Manager. This role is responsible for overseeing the maintenance, safety and functionality of our Head Office located in Sandgate, just outside of Folkestone, Kent. Working alongside a small team to ensure a safe and welcoming environment for all colleagues and visitors to the site.

This role is an onsite role and is based from our Folkestone office 5 days a week, and be part of an on-call rota for emergencies out of hours

• Overseeing the maintenance, safety, and functionality of Enbrook Park facilities, ensuring a productive and safe working environment for colleagues and visitors
• Deputising for the Head of Facilities with project management of major works and refurbishment of offices
• Maintenance oversight: ensuring that all facilities are well-maintained, including mechanical, electrical, plumbing and HVAC systems
• Supporting the day-to-day running of the maintenance department
• Supporting the team with planned preventative maintenance activities
• Contract Management:
  Manage contracts with service providers for security, cleaning, catering, and other essential services
• Budget Management:
  Manage budgets for facility operations, ensuring cost‑effectiveness, adherence to financial guidelines and identifying opportunities for savings
• Safety Compliance:
  Ensuring that all facilities meet health and safety regulations, implementing emergency response plans and conducting safety inspections
• Emergency Response:
  Respond to emergencies and urgent issues, coordinating appropriate actions to mitigate risks and ensure safety
• Space Planning:
  Plan and allocate space effectively to meet operational needs
• Act as risk champion for the department – Supporting the facilities team in assessing and documenting risks and incidents
• Supplier management, ensuring regulatory compliance and maintaining safety and regulatory policies and ensuring accurate record keeping
• Environmental reporting and environmental champion for the property department including support to the HOD in management of waste recycling and control of confidential waste
• Support Head of Facilities to ensure legal compliance relating to relevant regularity and legislative requirements
• Support Head of Facilities to coordinate management and optimisation of business rates
• Daily support to the head of facilities to manage relationships with landlords/ tenants/ suppliers/ contractors
• Following our Business Code of Conduct and always acting with integrity and due diligence

• At least 3 years’ experience in Facilities management, with a strong understanding of building systems and maintenance practices
• A relevant qualification in Facilities Management, engineering or a related field is preferred
• Ability to effectively oversee contractors
• Excellent verbal and written communication skills for effective interaction with colleagues, contractors, suppliers and stakeholders
• Ability to troubleshoot issues and implement effective solutions quickly
• Financial management skills to ensure costs remain within budget
• Excellent customer service skills and a genuine wish to provide colleagues and visitors with a pleasant experience
• Strong decision‑making and problem‑solving skills to ensure effective operations
• Excellent organisational and time management skills to handle the multifaceted nature of the job

Saga Values:
Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus – Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of…