Assistant Store Manager

Assistant Store Manager – Community Choice Financial Family of Brands

Location:

Foley, AL

Job Type: Full-time
• Mid‑Senior Level
• Sales and Business Development

The hourly wage for this position is $15.00 per hour. The hourly rate is just one component of our total compensation package.

• Paid on‑the‑job training and a comprehensive new hire program
• Access to a robust learning management system with e‑learning modules
• Cross‑brand training to enable opportunities across our eleven brands
• Enrollment in a key holder program designed to build leadership potential
• Performance‑based career advancement
• Educational reimbursement program
• Medical insurance options (including telemedicine and HSA/FSA)
• Traditional 401(k) and Roth 401(k) retirement plans with company match
• Company‑Sponsored Life and AD&D Insurance
• Optional voluntary benefits: dental, vision, short‑term and long‑term disability, supplemental life, AD&D, accident, critical illness, hospital indemnity,  protection, legal services, pet insurance
• Mental health resources, life coaching, and Employee Assistance Program
• Discount Marketplace with exclusive retailer discounts
• Paid time off that grows with tenure, starting at 12 days in Year 1
• Additional benefits subject to change; consult plan documents

• Maximize customer success by offering financial services that fit their needs
• Assess risk, evaluate, and accurately process loan/pawn applications, check cashing transactions, and ancillary products
• Conduct daily call campaigns to market services, build new business, and nurture customer relationships
• Manage account recovery processes, including collection calls, while maintaining customer service focus
• Maintain accurate customer information in the POS system
• Coach and develop Customer Service Representatives, ensuring compliance with quality and safety standards
• Perform onsite duties such as vehicle appraisals, store errands, and external marketing
• Meet performance standards through B2B partnerships, referrals, and in‑store/community events
• Adhere to office security protocols and manage vault and cash drawer
• Ensure compliance with company policies and local, state, federal regulations; conduct audits and compile financial reports
• Maintain store appearance and cleanliness; schedule maintenance services as needed
• Work efficiently in a fast‑paced environment, handling multiple tasks to meet team goals
• Perform additional tasks as directed by leadership
• Maintain a full‑time schedule, including weekends (minimum 40 hours per week)

• High school diploma or equivalent
• Minimum one year experience in customer service, sales, or retail
• At least 3 months of supervisory or key holder experience
• Excellent verbal and written communication skills
• Proficiency with phones, POS system, Microsoft Office, and other computer systems
• Minimum 18 years of age (19 in Alabama)
• Valid driver’s license, auto insurance, and reliable vehicle to use throughout the workday (mileage compensated)
• Pass a background check
• Physical ability to stand up to 90% of the time, move up to 25 pounds, and operate mechanical controls such as a keyboard

• Retail, convenience store, grocery, finance, or related management experience
• Experience in check cashing, document verification, money order processing
• Bilingual (English/Spanish) – a plus and may be required for some locations

Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years;
Top Employer for Hispanic and Latino by HLPA (2023‑2025); named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.

The Community Choice Financial® Family of Brands (“CCF” or the “Company”) is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick‑and‑mortar stores serving 24 states and online product offerings in 20 states. CCF is committed to helping people across the country access short‑term financial services when they need them most.

Think you’d thrive here? Learn more at

Important:
Community Choice Financial® Family of Brands will never ask for banking or payment information during the interview or hiring process. Official email correspondence comes from domains  In‑store positions are in person only.

The Community Choice Financial® Family of Brands is committed to an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal‑opportunity employer.