ISO Services - Branch Administrative Assistant - Flowood MS

Job Profile:
Branch Administrative Assistant

Reports to:

Branch Manager

ISO Services is a 40+ year old industrial service and construction company providing all disciplines of industrial maintenance and construction. We are a division of Ergon Construction Group, an Ergon, Inc. company. Our services include specialty trades (insulation, fireproofing, painting/coatings, scaffolding & heat tracing) in addition to our mechanical and civil capabilities.

The Branch Administrative Assistant (BAA) role is an important position in the day-to-day branch functions. The BAA position includes regular interaction with both customers and employees. We want all interactions with customers and employees to be a positive experience. These interactions need to be conducted in a helpful and professional manner. The BAA will assist with various tasks related to maintaining organization of branch records and branch bookkeeping.

The BAA should strive to keep the branch leadership and whole team well informed.

• Verify accuracy of paperwork.
• Help ensure all paperwork is complete with details and notes for each shipment.
• Meet deadlines set by company management or our clients for material pickup, shipment, and/or delivery.
• Employee safety should always be the focus, for yourself and co-workers.
• Be a constant advocate and promote ISO Services, keeping the company and our team in a positive light with the customers.
• Assist our leaders with the efficient allocation of resources (people, materials, owned equipment, rented equipment, subcontractors) to all jobs.
• Maintain a clean and well-organized workspace.
• Maintain filing system for records of all types (paper and digital storage methods).
• Accept and direct branch telephone calls.
• Assist with organization of owned tools, equipment, safety supplies.
• Assist with branch related AP/AR, credit card purchases, and customer invoicing as required.
• Assist with development and distribution of reports as required.
• Assist with timekeeping.
• Assist with travel arrangements.
• Continue to develop knowledge and experience with our construction accounting systems with the goal of increasing tasks performed in these areas.
• Prioritization and communication will be required when directed to perform multiple time sensitive tasks.
• BAA should learn inventory of products we both sell, stock, and rent.
• Be a resource for information on our products.
• Assist with material sales and rent as needed.
• Assist with coordination of branch related events.
• Perform other duties as assigned by the Branch Manager.
• Support other team members in various tasks as needed to ensure smooth operations at the facility.
• Be willing to assist customers and provide exceptional service taking/pulling orders, and with pickups or returns when necessary.
• Participate in all facility inventories and assist in managing stock levels to prevent shortages.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

• Valid driver's license.
• More than 2 years of either community college or related job accounting/bookkeeping experience
• Computer skills to include:
  Microsoft Word, Excel, Outlook, Adobe Acrobat
• Excellent written and verbal communication skills
• Strong attention to detail and problem-solving skills.
• Works well with a team - teamwork mindset
• Weekend work will occasionally be required
• Qualifications/certifications that would add value, but are not required:
  • Powerpoint, accounting software, bilingual is a plus

• Ability to stand or sit for long periods of time.
• Must be physically able to walk branch yard and warehouse to assist with inventory.

All new hires are contingent on the passing of a background check and pre-employment drug screening.