RTMC Operator

Iteris is seeking a Regional Traffic Management Center (RTMC) Operator to monitor assigned roadways to detect, verify and manage traffic impacts such as congestion, crashes and roadwork. RTMC Operators are designated as essential personnel and must be able to work in all conditions, including severe weather and pandemics. The position requires a full commitment to the team and to the mission of providing a safe, efficient, and reliable transportation system.

• Work as a member of a team within an operations control room environment
• Use CCTV to scan roadways and monitor traffic conditions
• Monitor data feeds to obtain up-to-date traffic-related information
• Initiate and manage response plans to support traffic incidents
• Provide traveler information to the public
• Dispatch field responders to traffic-related incidents
• Communicate and coordinate with internal and external stakeholders
• Use computer systems for incident reporting and to control field technology (e.g., traffic cameras, electronic message signs)
• Use a telephone and two-way radios to dispatch resources and communicate with responders and agencies for coordinated traffic incident management

• High school graduation (or equivalent)
• Proficient computer use
• Ability to gain acceptable skills in Windows-based applications within allotted time
• Ability to successfully complete initial training under the supervision of the Supervisor and TMC Manager
• Sustained performance as additional knowledge and skills are acquired through "on-the-job" training
• Ability to coordinate real-time activities and priorities
• Effective communication in English (written and oral)
• Scheduling flexibility and dependability (TMC operations are 24x7 and all staff are Essential Personnel)
• Positive attitude with strong interpersonal skill
• Excellent attention to detail
• Punctual and reliable schedule adherence

Iteris anticipates paying between $16.00 and $17.00 for this role. Actual pay may vary depending on job-related knowledge, skills and experience.

• 401(k) with immediate matching and no vesting period
• Generous Paid-Time-Off (PTO) benefits
• Comprehensive medical, dental and vision coverage
• Life insurance
• Medical reimbursement plans
• Disability coverage
• Education assistance program
• In‑house training programs

Iteris, Inc. is a provider of smart mobility infrastructure management solutions and part of the Almaviva Group businesses serving the transportation and logistics industry. Iteris' cloud-enabled solutions help public transportation agencies, municipalities, commercial entities and other transportation infrastructure providers monitor, visualize and optimize mobility infrastructure to make mobility safe, efficient and sustainable. For more information, visit Iteris' website at

The Almaviva Group designs, implements and manages advanced technological solutions and systems and related logistics structures for companies and public administrations operating in a variety of sectors, including transport, logistics, agriculture, digital health, defense and security, energy, utilities, financial services, industry, telecommunications and media. For more information, visit Almaviva's website aviva.it.

Iteris, Inc. is an affirmative action and equal employment opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. A valid driver's license may be required based on essential duties.