Street Youth Outreach Worker

Purpose

The Schoolhouse Link (SHL) Street Youth Outreach Worker provides direct services to homeless youth who aid in the identification, engagement, and assessment of unaccompanied youth age 16‑24. The target population includes homeless unaccompanied youth living on the street, in a shelter, or in other highly unstable situations. The Outreach Worker performs ongoing outreach individually and as part of the SHL team to identify, engage, and assess homeless and runaway youth.

The position supports and refers youths to SHL case management and counseling services, works closely with all community partners, and identifies systemic gaps and barriers to recommend solutions to the Schoolhouse Link Program Director.

• Perform ongoing outreach services and develop rapport with homeless unaccompanied youth age 16‑24.
• Provide street, park, library, school, shelter, employment, home, and school site visits as necessary.
• Identify youth who are in temporary living situations and establish rapport.
• Assess the needs of youth and refer to community resources and SHL team members.
• Provide extra support for youth working with SHL Youth Education Advocate, REACH Program Specialist, or Counselor who are identified as having higher needs.
• Keep accurate records and files regarding services to homeless youth, document interactions in a timely manner using appropriate reporting mechanisms, including HMIS data.
• Maintain tracking system and provide periodic reports.
• Work with the SCC Youth Shelter to inform youth of supportive services and ensure visits while at the shelter and during outreach visits after shelter discharge.
• Promote collaboration and positive communication within the Family Haven Alliance (FHA) system of care and coordinate activities with MCMs.
• Develop and maintain sound working relationships with SCC staff, FHA members, Department of Juvenile Justice, Crisis Centers, jails, and community partners.
• Maintain flexibility in scheduling.

Education / Experience: Bachelor’s degree in education or a human services field with two years of experience working with at‑risk youth and homeless populations. Professional experience in mental health and addictions treatment is a plus.

Must possess and maintain a valid Florida driver’s license in good standing and comply with all agency driver guidelines and insurance requirements.