Human Services Worker Ii

overview

requisition no: 868615

agency: children and families

working title: human services worker ii -

pay plan: career service

position number:

salary: $1,336.92 / bi-weekly

posting closing date: 01/26/2026

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the florida department of children and families (dcf) is the state of florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

within dcf, the substance abuse and mental health (samh) program office is recognized as the single state authority for substance abuse and mental health services. The office of samh is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

northeast florida state hospital (nefsh) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in macclenny, was established in 1959 and is the largest state operated civil treatment facility.

nefsh is a tobacco-free facility.

to be considered for this position responses to the qualifying questions are required and must be verifiable based on your submitted application.

this is a highly responsible and professional position that will serve as a human services worker ii at the northeast florida state hospital. This position will collaborate with each section within the state facilities and be required to use independent judgment, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented.

• the incumbent in this position is responsible for assisting administrative services by supporting the mission, vision and values of northeast florida state hospital and delivering core support services to our customers. This position is assigned to the transportation department to provide assistance in the daily operation of the facility.
• medical appointments:
• transports individuals off grounds to community physicians and other medical facilities in an effort to reduce controllable expenses.
• assists in keeping the people we serve calm when transporting to and from appointments in the community.
• picks up the people we serve meals if their appointment is during meal time.
• documents behavior of the individual while off grounds, if necessary.
• as a continuation of ensuring a safe and secure environment, transports individuals to aclf or mental health facility when discharged back to the community.
• picks up the individual from the living area.
• checks for all luggage, paperwork, and medication as needed.
• upon arrival assist staff with unloading and check in process.
• before leaving facility obtain signatures on all paperwork, including transportation discharge checklist.
• returns forms to the appropriate office.
• to ensure a safe and secure environment the employee will operate all vehicles within the posted speed limits on nefsh campus and the community highways.
• will follow assigned schedule in an efficient manner so appointments are timely met.
• as part of our efforts to increase customer satisfaction, transports the people we serve to their work areas and recovery centers as scheduled in a timely manner.
• keeps a maintenance check on vehicles to reduce cost of controllable expenses.
• keeps the vehicles clean and fueled.
• notifies supervisor and the hospital mechanic of any problems with the vehicle.
• maintains a neat, accurate and legible vehicle usage record on the vehicles.
• delivers legal documents to community lawyer or courthouse.
• delivers blood to community labs.
• pickup x-rays or reports from community hospitals or physician’s office.
• performs…