Field Service Engineer- Large Format Printers

Field Service Technician - Large Format Printers

Join HP's Global Customer Support Organization as a Field Service Technician specializing in Large Format Printers
. In this role, you'll be the face of HP for our customers, delivering exceptional on-site service, diagnostics, and repairs. You'll work from your home base in the Miami, FL Metro Area
, traveling to customer sites to ensure their printing solutions run flawlessly.

This is more than a technical role—it’s about building trust, solving problems, and keeping businesses moving.

• Install & Configur: Set up large-format printers, including hardware, software, and network components.
• Maintain & Repair: Perform preventive maintenance and troubleshoot mechanical, electrical, and software issues.
• Customer Training: Educate customers on proper usage, color management, and best practices.
• Project Execution: Follow installation and escalation plans to meet deadlines and quality standards.
• Proactive Support: Use monitoring tools to identify and prevent potential issues before they impact operations.
• Customer Engagement: Provide clear updates, resolve concerns promptly, and maintain high satisfaction levels.

• Technical Expertise: Strong mechanical, electrical, and electronic troubleshooting skills; knowledge of inkjet printing technology and color management; solid computer/networking skills.
• Experience: 6‑8 years in field service, technical support, or printer repair (HP experience preferred).
• Soft Skills: Excellent communication, problem‑solving abilities; ability to work independently and under pressure.
• Other Requirements: Valid driver’s license and reliable transportation; ability to lift, bend, and stoop throughout the day.
• Specialized
  
  Skills:
  
  Pneumatic systems knowledge; color calibration and management expertise; ability to integrate hardware/software solutions.

Candidate must reside in the Miami, FL Metro Area. This is a field-based role with travel to customer sites.

The pay range for this position is $28.85 to $34.13 USD per hour (applicable to United States of America candidates only). Pay varies by work location, job‑related knowledge, skills, and experience.

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4‑12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• 15 days paid time off
• Additional flexible paid vacation and sick leave (US benefits overview)

At HP, you'll join a team that values innovation, integrity, and customer success. You'll receive world‑class training, work with cutting‑edge technology, and have opportunities to grow your career in a global organization.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.