Design Advisor- Birch Lane

Birch Lane Retail Store Associate

Location:

Sarasota, FL

Base pay: $21.50 per hour

Sign‑on bonus: $1,600 paid out on the 90th day

• Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.
• Leverage your interior design and sales expertise in the home furnishings space to help our customers navigate through their design needs and purchases.
• Manage virtual and in‑store design appointments (including preparation of design deliverables, product curation, and follow‑up).
• Utilize sales analytics and design software tools and applications to drive store profitability and growth in a way that supports the success of the overall brand (mood boards, space plans, 2D/3D room views).
• Share your expertise in fabric & finishes, bringing awareness to performance, texture and durability characteristics as well as market trends using digital and physical swatches.
• Efficiently manage your time in design appointments and sales floor interactions by prioritizing the customer experience while keeping communication open with leadership.
• Meet or exceed sales and customer satisfaction targets, and other established KPIs.
• Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment and substitutions.
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
• Engage in a high‑energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.

• 2+ years of sales experience, some of it with high price‑point products (preferably in a design‑related environment).
• Experience in design such as interior, architectural, graphic, with a clear understanding of design principles (spatial planning, fabric selection, styles and trends, etc).
• Passion for design, great customer service and a drive to exceed sales targets.
• Strong organization, self‑motivation, communication and relationship management skills.
• Prefer experience leveraging CRMs (ex: Salesforce).
• Demonstrated ability to work within a team sales environment.
• Track record of thriving in a fast‑paced and changing environment.
• Bachelor’s degree or college diploma equivalent preferred.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Medical benefits, financial benefits, and a generous employee discount.

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

For more information about applying for a career at Wayfair, visit our FAQ page.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry‑leading technology and creative problem‑solving, we are confident that Wayfair will be home to the most rewarding work of your career.

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