Senior Sales and Operations Coordinator

Senior Sales and Operations Coordinator US

Location:

Big Pine Key, FL 33043

Job Type: Full-time

Company:
Herc Rentals

Salary: $24.00 - $26.00 per hour

The Senior Sales and Operations Coordinator is the first point of contact when customers visit or call a Herc Rentals branch. The role requires an energetic, customer‑focused individual eager to learn and advance within the company.

• Proactively answer and resolve customer questions
• Schedule delivery and pickup of equipment and act as a trusted partner to drivers and delivery vendors
• Optimize driver routing and stay current on DOT regulations
• Assist other coordinators and territory sales representatives at the branch
• Manage a portfolio of customers, maximizing revenue through superior service
• Finalize sales for inbound and outbound calls
• Provide expert advice on equipment selection, operation, and maintenance
• Generate, process, analyze, and review daily business reports
• Support all team members and stay proficient with Fleet, Procurement, and daily dashboards
• Serve as the local expert on Optimus and pricing practices
• Assist with  activities
• Open new accounts and prescreen customers using eApply

• High school diploma or GED required; college degree preferred
• 2–4 years of related experience
• Fluency in Rental Management software
• Experience with On the Go technology
• Proficient knowledge of DOT regulations and load‑securement guidelines
• Valid driver's license with a clean driving record

• Ability to operate and drive various types of vehicles and equipment
• Strong communication skills with customers
• Decision making and judgment
• Initiative and self‑motivation
• Planning and organization
• Adaptability and flexibility
• Teamwork

Herc does not discriminate in employment based on race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non‑merit factors.