Assistant Store Manager

Overview

Pandora @ The Mall at University Town Center FL

As the largest jewelry brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion.

At Pandora where you can craft far more than just an incredible career.

About The Team

The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. This role will provide support to the Store Manager, instrumental to the delivery of our success in store. Spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.

• Customer experience: engage with customers and deliver exceptional shopping moments while upholding brand standards.
• Support to the Store Manager to ensure store success and smooth operation on the floor.
• Meet or exceed individual and store sales goals by building genuine connections with customers.
• Demonstrate product knowledge and foster brand loyalty.
• Coach and inspire the sales team, provide real-time feedback and guidance, and empower the team to achieve KPI goals.
• Foster authentic customer relationships and lasting connections beyond transactions.
• Assist in recruiting and bringing in top talent across seasonal and core roles (e.g., Sales Associates and Sales Leads).
• Uphold merchandising and retail operational standards for a smooth, on-brand operation.
• All other duties as assigned.

• You are a results-oriented leader with at least 2 years of experience in a high-performance selling environment.
• Strong communication skills, both written and verbal, with the ability to connect with people at all levels of the organization.
• Business acumen and analytical thinking to deliver positive results.
• Excellent time management skills; able to set and adjust priorities and delegate tasks effectively.
• Knowledge of general computer software (Microsoft Office 365) and retail point of sale systems.
• At least 18 years old and able to provide proof of identity and eligibility to work.
• Flexible schedule including nights, weekends, and holidays; ability to stand for extended periods and lift 50+ pounds; timely arrival to work.

• Competitive compensation package including base + bonuses, and 401K plan.
• Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, and product discounts.
• Learning and development opportunities, including Linked In Learning and tuition reimbursement.
• PTO package including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain.

Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps ensure applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

The Pandora North America team in the USA & Canada consists of more than 115 employees in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores. The USA is Pandora’s single largest market. The Pandora North American region encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 owned and operated by Pandora.

Pandora @ The Mall at University Town Center FL