Alterations Sewer

Job Description

What This Position is All About Under direction from the Alteration Manager, the master sewer is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.

A towering strength at winning over an audience with their perspective. A proven thought leader with a quantifiable track record of success in delivering results within a large complex organization. You get things done by engaging in high level teamwork and flexing your interpersonal skills. Generates a variety of approaches to problem solving including new and novel ideas.

• Minimum 1 year basic sewing/tailoring experience in high‑end merchandise.
• Ability to perform basic alterations on a wide range of garments.
• Pressing and spotting skills.
• Knowledge of the Alterations industry, including fabrication and styling of luxury merchandise.
• Be open to learning and developing new skills and processes.
• High school graduate or equivalent preferred.

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and procedures.
• Utilize expertise to make garment construction decisions during the alteration process.
• Provide an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ensure highest quality of altered garments.
• Ad hoc responsibilities as needed.

Be a part of a team of disruptors focused on stores and redefining the luxury experience, with exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance.

Benefits package for all eligible full‑time associates includes medical, vision and dental. An amazing associate discount.

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

* The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.